Xerox Phaser 6360 Service Manual page 228

Print-Quality Troubleshooting
5-12
Troubleshooting Procedure Table (Continued)
Step Actions and Questions
Replace the Engine Control Board
5
(page 8-106).
Does the image quality improve?
6 Replace the HVPS (page 8-111).
Does the image quality improve?
Check the Developer Assembly
7
gear train, PL8.1.1, if the symptom
is light density or missing color.
Symptoms can be all colors, only
one color, and only CMY color. If
CMY color only is bad (black is
good), this is most likely the root
cause.
Does the image quality improve?
Replace the Developer Assemblies
8
for the affected colors.
Does the image quality improve?
9 Replace the Toner Dispense
Assembly (Toner Cartridge Holder)
for the affected colors (page 8-86).
Does the image quality improve?
Check the Wire Assembly BTR
10
continuity.
J138 <=> J139.
Yes
Complete
Complete
Complete
Complete
Complete
Go to Step 5.
Phaser 6300/6350/6360 Color Laser Printer Service Manual
No
Go to Step 6.
Go to Step 7.
Go to Step 8.
Go to Step 9.
Go to Step 10.
Replace the
defective wire.