Black Prints With White Margin Border - Xerox Phaser 6360 Service Manual

Print-Quality Troubleshooting

Black Prints with White Margin Border

5-16
The entire image area, except the margins, are black.
Troubleshooting Reference Table
Applicable Parts
Imaging Unit, PL6.1.1
■
Developer Frame Assembly, PL7.1.1
■
Laser Unit, PL6.1.2
■
HVPS, PL9.1.21
■
Engine Control Board, PL9.1.16
■
Troubleshooting Procedure Table
Step Actions and Questions
1 Print an Engine Test Print. See
(page 5-10).
Does the output match the
example on page 5-9?
Block the laser path with a sheet of
2
paper. Does the image change?
Replace the Imaging Unit
3
("Imaging Unit Removal" on
page 8-7).
Does the image quality improve if
the Imaging Unit is replaced?
4 Replace the Laser Unit
(page 8-77). Does the image
quality improve?
5 Replace the HVPS. Did the image
quality improve?
Replace the Developer Frame
6
Assembly (page 8-79).
Does the image quality improve?
Example Print
Yes
Replace the Image
Processor Board
(page 8-99).
Replace the
Engine Control
Board
(page 8-106).
Complete
Complete
Complete
Complete
Phaser 6300/6350/6360 Color Laser Printer Service Manual
s6360-111
No
Go to Step 2.
Go to Step 3.
Go to Step 4.
Go to Step 5.
Go to Step 6.
Replace the Engine
Control Board
(page 8-106).