Wrong Paper Size Or Paper Not Availabe; Load Tray 2 With [Size][Type] - Xerox Phaser 6360 Service Manual

Wrong Paper Size or Paper Not Availabe; Load Tray 2 with [size][type]

Phaser 6300/6350/6360 Color Laser Printer Service Manual
Tray 2 Paper Size mismatch error.
Applicable Status Code:
Code 177: Wrong Paper Size; Load Tray 2 with [size] [type]
Code 187: Paper Not Available; Load Tray 2 with [size] [type]
Initial Actions:
■
Inspect the tray to ensure that it is free of obstructions, is loaded with
supported media, and the guides are adjusted correctly.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Paper Size Switch, PL3.2.5
■
Paper Tray, PL2.1.1
■
Troubleshooting Procedure Table
Step Actions and Questions
Check the following for evidence of
1
fault or damage:
Tray 2 Paper Size Switch, PL3.2.5
■
Tray 2 Size Actuators, PL2.1.10
■
Tray 2 Paper Tray, PL2.1.1
■
Is there any damage?
2 Test the Tray 2 Paper Size Switches.
Run the Service Diagnostics Paper
Size Switch test. Use the table on
(page 2-7).
Do the switches function correctly?
3
Check the Paper Size Switch signals.
Disconnect P/J47.
Verify +3.3 V on pins
P/J47-1 <=> P47-3
P/J47-2 <=> P47-3
P/J47-4 <=> P47-3
Is there +3.3 V when actuated?
4 Check all pins on the FDR Harness for
continuity.
1. Disconnect P/J47 and P/J471.
2. Check continuity between
J47<=>J471.
Error Messages and Codes
Wiring and Plug/Jack References
Paper Size Switch Signals table (page 2-7)
■
Print Engine Map 4 - P/J Locator (page 10-8)
■
Print Engine Tray 2 Wiring (page 10-18)
■
Yes
Replace any
damaged parts.
Replace the
Engine Control
Board
(page 8-106).
Go to Step 4
Replace the
Engine Control
Board
(page 8-106).
No
Go to Step 2.
Go to Step 3.
Replace the Paper
Size Switch
(page 8-28).
Replace the FDR
Harness.
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