Fatal Error Procedures
Laser Failure
Phaser 6300/6350/6360 Color Laser Printer Service Manual
An error was detected in the Laser Unit.
Applicable Status Codes:
Code 07:
Laser power has failed
Code 08:
Start of Scan (SOS) failure 1
Code 09:
Start of Scan (SOS) failure 2
Code 10:
Warm up failure
Code 11:
This is the generic laser fault used by the engine if a lower level
error cannot be reported to the controller.
Troubleshooting Reference Table
Applicable Parts
Laser Unit, PL6.1.2
■
ROS Harness, PL6.1.3
■
Engine Control Board, PL9.1.16
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the Laser Unit connections.
Are P/J15 and P/J151 connected?
Remove and reseat ROS Harness
2
connector J151 to the Laser Unit.
Does the error persist?
Replace the Laser Unit (page 8-77).
3
Does the error persist?
4
Check all pins on the ROS Harness
PL6.1.3 for continuity.
1. Disconnect P/J15 and P/J151.
2. Check continuity between J15 <=>
J151.
Error Messages and Codes
Wiring and Plug/Jack References
Print Engine Map 3 - P/J locator (page 10-7)
■
Print Engine Laser Unit Wiring (page 10-23)
■
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Replace the
Engine Control
Board
(page 8-106).
No
Connect the
Laser Unit.
Complete
Complete
Replace the ROS
Harness.
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