Print-Quality Troubleshooting
Light Prints
Phaser 6300/6350/6360 Color Laser Printer Service Manual
The overall image density is too light.
Initial Actions
■
Verify the media used is supported by this printer.
■
Verify the media settings are correct at the Control Panel.
■
Run the color calibration routine prior to using this troubleshooting
procedure.
Troubleshooting Reference Table
Applicable Parts
Imaging Unit, PL6.1.1
■
Developer Assemblies, PL7.1.17~20
■
Laser Unit, PL6.1.2
■
Transfer Roller, PL5.1.4
■
HVPS, PL9.1.21
■
Engine Control Board, PL9.1.16
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the Imaging Unit and
Transfer Roller for correct
installation, damage,
contamination, and life remaining.
2
Replace the Imaging Unit
(page 8-7).
Does the image quality improve?
3
Replace the Transfer Roller
(page 8-7).
Does the image quality improve?
Replace the Laser Unit
4
(page 8-77).
Does the image quality improve?
Print-Quality Troubleshooting
Example Print
Yes
No
Replace or
Go to Step 2.
reinstall the
affected
component.
Complete
Go to Step 3.
Complete
Go to Step 4.
Complete
Go to Step 5.
s6360-108
5-11