Install or Lock [Y] [M] [C] [K] Toner Cartridge
Phaser 6300/6350/6360 Color Laser Printer Service Manual
The printer does not detect the presence of one of the Toner Cartridges.
Applicable Status Codes:
Code 208:
Install or Lock Cyan Toner Cartridge
Code 209:
Install or Lock Magenta Toner Cartridge
Code 210:
Install or Lock Yellow Toner Cartridge
Code 211:
Install or Lock Black Toner Cartridge
Initial Actions:
■
Check that the Toner Cartridges are fully seated and locked into position.
■
Check that all ribbon tape is removed from the cartridges.
■
Cycle printer power.
■
If the problem persists, follow the procedure below.
Note
Use the steps as appropriate for the color indicated in the error message.
Troubleshooting Reference Table
Applicable Parts
Toner Present Switch Bracket,
■
PL7.2.6
Toner Present Actuator, PL7.2.7
■
TNR Harness, PL7.2.18
■
CRUM Reader, PL7.2.12
■
Troubleshooting Procedure Table
Step Actions and Questions
1
Test the Toner Cartridge Sensor.
Run the Service Diagnostics Toner
Cartridge present test.
Does the Toner Cartridge Switch
function normally?
2
For the problem color, are any of the
following parts damaged?
Toner Cartridge
■
Toner Present Switch Bracket
■
Toner Present Switch Actuator
■
Toner Cartridge Switch Connector
■
Wiring and Plug/Jack References
Print Engine Map 1 - P/J Locator (page 10-5)
■
Print Engine Map 3- P/J Locator (page 10-7)
■
Print Engine Developer (1/2) Wiring
■
(page 10-20)
PL7.2.6
PL7.2.7
Error Messages and Codes
Yes
No
Replace the
Go to Step 2.
Engine Control
Board
(page 8-106).
Replace any
Go to Step 3.
damaged parts.
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