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To reset the ES Password:
Home>>System configuration>>Enforcement clusters & servers>>Click a server
name>>Configuration
1 In the Other settings area, enter the new password.
2 Click ok.
If you cannot remember either password, this process allows you to enter a new one:
To reset the Novell ZENworks Network Access Control server root password:
1 At the Novell ZENworks Network Access Control MS or ES server (not through the Web or
SSH), reboot the MS or ES server by pressing:
[CTRL]+[ALT]+[DELETE]
2 As the machine boots, you are presented with a list of kernels. Interrupt the boot process by
pressing the [a] key.
3 Press [e] to edit the line.
4 Enter a space and type:
single
5 Press [b]. You are now in Single User Mode.
6 Enter the following command:
passwd
7 Enter a new password at the New Password prompt.
8 Press [ENTER].
9 Retype the password at the Retype new password prompt.
10 Press [b]. The password is changed.
11 Press [b] to continue booting.
16.13.2 Resetting the Novell ZENworks Network Access
Control Database Password
The Novell ZENworks Network Access Control database password is set during the install process.
You cannot change your database password with Novell ZENworks Network Access Control later.
If your database password gets changed by some other method after Novell ZENworks Network
Access Control is installed, Novell ZENworks Network Access Control will not be able to
communicate with the database. In this case, contact
support)
or call (800) 858-4000 for assistance.
16.13.3 Changing the Novell ZENworks Network Access
Control Administrator Password
The following sections contain more information:
"When the Password is Known" on page 366
"When the Password is Unknown" on page 366
Novell Support (http://www.novell.com/
System Administration 365
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