Novell ZENWORKS NETWORK ACCESS CONTROL 5.0 - 09-22-2008 User Manual page 144

Endpoint always granted access — Novell ZENworks Network Access Control shows this
status when an endpoint has been listed in the System configuration>>Exceptions
window to always grant access (Whitelist). These endpoints are never tested and always
allowed access.
Endpoint always quarantined — Novell ZENworks Network Access Control shows this
status when an endpoint has been listed in the System configuration>>Exceptions
window to always quarantine. These endpoints are never tested and always quarantined.
(Blacklist)
Awaiting test initiation — Novell ZENworks Network Access Control shows this status when
one of the following conditions occurs:
Novell ZENworks Network Access Control does not have credentials and there is no
agent
Novell ZENworks Network Access Control does not have credentials and the endpoint is
firewalled
Novell ZENworks Network Access Control is waiting for credentials or an agent
No testing has taken place yet
Installing test service — Novell ZENworks Network Access Control shows this status briefly
while the agent is being installed.
Installation canceled — Novell ZENworks Network Access Control shows this status when
the end-user has cancelled the installation of the agent.
Testing (agent) — Novell ZENworks Network Access Control shows this status briefly while
the endpoint is being tested by the agent-based method.
Testing (ActiveX plug-in) — Novell ZENworks Network Access Control shows this status
briefly while the endpoint is being tested by the ActiveX method.
Installing ActiveX plug-in — Novell ZENworks Network Access Control shows this status
briefly while the ActiveX plug-in is being installed.
ActiveX plug-in installation failed — Novell ZENworks Network Access Control shows this
status when installation of the ActiveX plug-in failed. The installation probably failed due to
browser settings (see "Important browser settings" in the Novell ZENworks Network Access
Control Installation Guide). The end-user has the option to retry or cancel which presents the
user with the next testing method specified on the End-user access screen.
Validating installation — Novell ZENworks Network Access Control shows this status while
Novell ZENworks Network Access Control is validating that the agent is working.
Installation failed — Novell ZENworks Network Access Control shows this status when the
agent cannot be installed. This is likely due to permission problems on the endpoint.
Agent not active — Novell ZENworks Network Access Control shows this status when an
endpoint that was previously running the agent is no longer running the agent. This is likely
due to a firewall being turned on.
Awaiting ip transition — Novell ZENworks Network Access Control shows this status during
a transition from a quarantined IP address and a non-quarantined IP address and vice versa.
Connection failed- endpoint busy or file and print sharing disabled — During the
connection to the endpoint, the endpoint is not able to complete the requested testing by Novell
ZENworks Network Access Control. This condition can occur when then endpoint is busy
144 Novell ZENworks Network Access Control Users Guide