Novell ZENWORKS NETWORK ACCESS CONTROL 5.0 - 09-22-2008 User Manual page 187

3c If an error message is returned indicating that the agent could not be found, the agent was
not installed properly. Re-install the agent as described in
on page 181.
3d If the agent is installed but not running, enter the following at the command line:
sudo OSXNACAgentDaemon restart
3e Check the Activity Monitor window again to see if the osxnactunnel process is
running. If it is still not functioning properly after re-installing the agent and attempting to
restart the process, contact your network administrator for assistance.
Removing the Mac OS Agent
To remove the Mac OS agent:
Mac endpoint>>Double-click Desktop icon>>Aplication folder>>Utilities folder
1 Select Mac OS X Terminal. A terminal window opens
2 Enter the following at the command line:
remove_osxnacagent
3 Remove the firewall entry:
3a Select Apple Menu>>System Preferences>>Sharing->Firewall tab.
3b Select OS X NAC Agent.
3c Click Delete.
"Installing the MAC OS Agent"
(Figure 5-26 on page 186).
End-user Access 187