016-702 Out Of Page Buffer Rap; 016-703 E-Mail To Invalid Box Rap - Xerox workcentre 5335 series Service Manual

016-702 Out of Page Buffer RAP

Insufficient Print Page Buffer is detected.
Initial Actions
Power Off/On
Procedure
• Set [Print Mode] to [High Speed] and reduce the print resolution before retrying the opera-
tion.
• Increase the memory to increase the page buffer.
• Retry the operation in [Print Page Mode]. (PLW Decomposer (=ART-EX) only)
• Disconnect then reconnect the ESS, MCU all PWBs connected to them (RAM, Firmware
module, EEPROM)
• Check the sw version of the controller sw - update if required
Status Indicator RAPs
016-702, 016-703

016-703 E-mail To Invalid Box RAP

BSD-ON: BSD 34.1 - FAX
The system detected an unopened or invalid mailbox and aborted a job when receiving an E-
mail.
Initial Actions
Power Off/On
Even if there are no options such as Internet FAX and Scan To E-Mail, this fault occurs in nor-
mal Fax receiving and sending. Here is detailed description.
• In Fax/Internet FAX sending, a mailbox is to be used in the machine for Fax communica-
tions, but the mailbox could not be set up.
• In receiving Email/Fax/Internet FAX no mailbox or an invalid mailbox is detected, and a
job is over.
Procedure
Perform the following:
• Check whether a selected mailbox is set up. If not, set it up.
• Ask the sender to send E-Mail/Fax/Internet FAX to a valid mailbox. If this does not resolve
the problem, perform the following.
• Replace the FMO (the IF Board for Fax).
• If this does not resolve the problem, it then indicates that the HDD can be defect. Perform
the following in order.
– Disconnect then reconnect the HDD, ESS, MCU all PWBs connected to them (RAM,
Firmware module, EEPROM)
– Check the sw version of the controller sw - update if required
– Perform
cautions
1.
2.
– Replace HDD
– Replace ESS PWB
RAM DIMM.)
07/2011
2-230
BUS Updated 12/2011
GP 14 - only the first two parts - make sure to follow sequence and heed
Job Log Clear Mode
HDD Initialize Mode
(PL 35.2)
(PL 35.2) (If not fixed by this, reinstall the original ESS PWB and
WorkCentre 5335 Family Service Documentation
Initial Issue