016-560 Attestation Agent Error 560 Rap; 016-562 Attestation Agent Error 562 Rap - Xerox workcentre 5335 series Service Manual

016-560 Attestation Agent Error 560 RAP

A communication error has occurred between the ApeosWare Authentication Agent and the
machine
Procedure
Check that the network cable is connected and check the settings of the Authentication Agent
function.
If DNS address of the Server is set as the Server name/IP address of the ApeosWare Authen-
tication Agent in the printer function settings list, check that DNS is enabled
Initial Issue
WorkCentre 5335 Family Service Documentation

016-562 Attestation Agent Error 562 RAP

Attestation Agent Error
*ICCG External Attestation agent detected a duplicated ID
Procedure
Correct a temporary user entered into Active Directory or Attestation Agent so that it does not
have the same IC card info as any other user.
07/2011
2-207
BUS Updated 12/2011
Status Indicator RAPs
016-560, 016-562