Appendix A: Performance Tips; Tips For Audio Performance; Tips For Video Performance; Support - Polycom CX5000 User Manual

24 | Polycom CX5000 User's Guide

Appendix A: Performance Tips

Below are a few performance tips for getting the most from your Polycom CX5000 device.

Tips for audio performance

Review the following tips for getting the best audio quality during your phone session.
•
Place the Polycom CX5000 device in the center of the meeting table. If your room is large,
consider seating the most active participants nearest to the device.
•
Encourage attendees to speak in their normal voice. Speaking loudly or shouting may result in
uneven audio performance.
•
Ask the people located at the remote site if they can hear you. Have them introduce themselves so
that you are certain to hear them.
•
Because there may be a slight audio delay, you may need to pause briefly for others to answer or
make comments.
•
Avoid rustling papers or tapping solid objects near the microphones.

Tips for video performance

Review the following tips for getting the best video quality for your conference.
•
Place the Polycom CX5000 device in the center of the meeting table. If your room is large,
consider seating the most active participants nearest to the device.
•
Distribute the lighting in your conference room evenly. Daylight is a variable light source and can
conflict with interior room lighting, so consider closing drapes or blinds.
•
Because there is a slight delay in sending and receiving video signals, avoid rapid movements and
use natural gestures.
•
When adjusting your Polycom CX5000 device prior to the meeting, try to populate the screen with
meeting participants rather than with the table, chairs, or walls.
•
Ideal lighting would be a room with white fluorescent light.
•
Echoes in a room degrade speaker detection for the device; avoid rooms that allow audio to echo
back.
•
Have those presenting in the meeting talk directly towards the device. If their back is turned
towards the device, the sound capture is degraded.

Support

Polycom® Customer Support
(800)POLYCOM (765-9266)
Visit: http://www.polycom.com/support/
Online Documentation
Visit: http://www.polycom.com/support/voicedocumentation/
Tip
Type CX5000 to search the Knowledge Base.