Diversion <Divert - Polycom IP 320 Administrator's Manual

Note
Central Configuration file:
sip.cfg
(provisioning
server)
Configuration file:
phone1.cfg
Local Web Server
(if enabled)
Local Phone User
Interface
• If server-based call forwarding is enabled, but inactive, and the user
selects the call forward soft key, the "moving arrow" icon does not appear
on the user's phone (incoming calls are not forwarded).
Server-based and local call forwarding are disabled if Shared Call Appearance or
Bridged Line Appearance is enabled.
The Diversion field with a SIP header is often used by the call server to inform
the phone of a call's history. For example, when a phone has been set to enable
call forwarding, the Diversion header allows the receiving phone to indicate
who the call was from, and from which phone number it was forwarded. (For
more information, refer to
Configuration changes can be performed centrally at the provisioning server
or locally:
Enable or disable server-based call forwarding.
• For more information, refer to
Enable or disable local call forwarding behavior when server-based
enabled.
• For more information, refer to
Enable or disable display of Diversion header and the order in which
to display the caller ID and number.
• For more information, refer to
Enable or disable server-based call forwarding as a per-registration
feature.
• For more information, refer to
Set all call diversion settings including a global forward-to contact and
individual settings for call forward all, call forward busy, call forward
no-answer, and call forward do-not-disturb.
• For more information, refer to
Set all call diversion settings.
Navigate to: http://<phoneIPAddress>/reg.htm
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the provisioning server. Changes will
permanently override global settings unless deleted through the
Reset Local Config menu selection and the <Ethernet
address>-phone.cfg is removed from the provisioning server.
The user can set the call-forward-all setting from the idle display
(enable/disable and specify the forward-to contact) as well as divert
callers while the call is alerting.
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the provisioning server. Changes will
permanently override global settings unless deleted through the
Reset Local Config menu selection and the <Ethernet
address>-phone.cfg is removed from the provisioning server.
Header Support on page B-4.) .
SIP <SIP/>
SIP <SIP/>
SIP <SIP/>
Registration
Diversion <divert/>
Configuring Your System
on page A-11.
on page A-11.
on page A-11.
<reg/>on page A-134.
on page A-142.
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