Polycom SoundPoint IP 330 Quick User Manual

®
SoundPoint IP 330/320
Quick User Guide
Basic Phone Features
and Customizing Your Phone
Applies to phones running SIP 2.2 or later
controlled by SIP@Net.
For detailed information please consult the
comprehensive SoundPoint IP 330/320 User
Guide available at : www.nec-philips.com.
© NEC Philips Unified Solutions Nederland B.V. 2007.
All rights are reserved. Reproduction in whole or in part is prohibited
without the written consent of the copyright owner.
All brand names and product names in this document are trademarks or
registered trademarks of their respective companies.
Issue : July 2007
PLACING A CALL
Using the Handset :
Pick up the handset and enter the number or
enter the number first, and then pick up the
handset.
Using the hands-free Speakerphone :
1. With the handset on-hook, press :
- any assigned line key, or
- the NewCall soft key.
2. Dial the number.
ial
Or dial the number, and then press
Using the optional Headset :
1. With the headset connected, press :
- any assigned line key, or
- the NewCall soft key.
2. Press .
3. Dial the number.
Or dial the number, and then press .
During a call, you can alternate between
hands-free, headset, handset or modes
by pressing the or keys, or picking
up the handset.
ANSWERING A CALL
Using the Handset :
Pick up the handset.
Using the Speakerphone :
Press :
- , or
- the line key, or
- the Answer soft key.
Using the optional Headset :
Press .
Incoming calls may be ignored by
pressing the Reject soft key during
ringing.
ENDING A CALL
Using the Handset :
Hang up or press the EndCall soft key.
Using the Speakerphone :
Press or the EndCall soft key.
Using the optional Headset :
Press or the EndCall soft key.
SoundPoint IP 330/320 Quick User Guide
MICROPHONE MUTE
During a call, press . Mute applies to all
modes : handset, headset, and hands-free.
You can hear all other parties while Mute is
enabled.
To turn off Mute, press again.
CALL HOLD AND RESUME
old
1. During a call, press .
old
.
2. Press again, the Resume soft key, or
the line key to resume the call.
When a call has been on hold for an
extended period of time, both visual and
audible alerts may appear.
LOCAL CONFERENCE CALLS
Conferencing is an optional feature that must
be configured on the call server. Particulars
and menu options may vary.
To create a three-way local conference
call :
1. Call the first party.
2. Press the Conf soft key to create a new
call (the active call is placed on hold).
3. Place a call to the second party.
4. When the second party answers, press the
Conf soft key again to join all parties in the
conference.
When a conference has been established,
pressing the Split soft key will split the
conference into two calls on hold.
Placing the call on hold on the conference
originator's phone will place the other
parties in the conference on hold.
A conference may be created at any time
between an active call and a call which is
on hold (on the same line or another line)
by pressing the Join soft key.
Ending the call on the conference
originator's phone will allow the other
parties to continue the conference.
CALL TRANSFER
1. During a call, press the Trans soft key (the
active call is placed on hold).
2. Place a call to the party to which you want
to transfer the call.
3. After speaking with the second party,
press the Trans soft key to complete the
transfer.
Press the Blind soft key to transfer the
call without speaking to the second party.
Transfer may be cancelled during
establishment by pressing the Cancel
soft key. The original call is resumed.
REDIAL
ial
Press to display the Placed Call list.
Press and or hold down and
to scroll to search for the desired
number, and then press the Dial key again.
CALL FORWARDING
To enable Call Forwarding :
Dial the "activate prefix" possibly followed by
the alternative destination number.
To cancel Call Forwarding :
Dial the "cancel prefix".
Ask your system administrator for both prefixes.
DO NOT DISTURB
To activate Do Not Disturb with fall back
to operator :
Dial the "activate prefix".
To cancel Do Not Disturb :
Dial the "cancel prefix".
Ask your system administrator for both prefixes.
An alternative way (no fall back) is :
Press and select Features, and
then select Do not disturb to prevent the
phone from ringing on incoming calls. A Do
Not Disturb icon appears for all lines to
confirm that Do Not Disturb is enabled.
Press and select Features, and
then select Do not disturb again to turn off
Do Not Disturb.
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