Polycom SoundPoint IP Series Quick Start Manual

WARNING: THIS PROCEDURE DESCRIBES HOW TO MANUALLY RECONFIGURE A POLYCOM SOUNDPOINT IP DEVICE TO WORK
ON THE BROADSOFT BROADCLOUD PBX NETWORK. ONCE THIS PROCEDURE HAS BEEN COMPLETED, ANY PRIOR
CONFIGURATION SETTINGS ON THE DEVICE WILL BE OVERRIDDEN, INCLUDING THE ADMINISTRATOR PASSWORD, AND THE
DEVICE WILL ONLY BE USABLE ON THE BROADSOFT BROADCLOUD PBX NETWORK. THE DEVICE MUST BE RETURNED TO THE
POLYCOM FACTORY DEFAULT CONFIGURATION BEFORE IT CAN BE USED ON ANY NETWORK OTHER THAN BROADSOFT
BROADCLOUD PBX.
Reset the phone to Factory Defaults before continuing.
For SoundPoint IP Series Models: 320*, 321*, 330*, 331*, or 335
1. Press the Menu button
2. Select "3. Settings..."
3. Select "2. Advanced..."
4. At the password prompt, enter key in 456 then press the Enter soft key
Note:
●
If the password is a known value other than 456, then enter that value instead
●
If the password is not 456 and the actual password is not known, then the remainder of this procedure cannot
be performed, and the device cannot be modified for use in the BroadSoft BroadCloud PBX network.
5. Select "1. Admin Settings..."
6. Select "1. Network Configuration..."
7. Using the up/down arrows, highlight "DHCP Menu:
8. Using the up/down arrows, highlight "Boot Server:
9. Using the right/left arrows, highlight "Static" then press the Ok soft key
10. Press Back/Left to return to the Network Configuration menu
11. Using the up/down arrows, highlight "Server Menu:
12. Using the up/down arrows, highlight "Server Type:
13. Using the right/left arrows, select "HTTPS" then press the Ok soft key
14. Using the up/down arrows, highlight "Server Address:
15. Press the # key to change the input type to URL
16. Using the numeric keypad, enter the following case sensitive URL:
For North America
For North America
For Europe
BroadSoft BroadCloud PBX
Polycom SoundPoint/SoundStation/VVX IP
Manual Reconfiguration Procedure
https://polycom.sipflash.com
OLDER DEVICES -
https://plcm.sipflash.com
NEWER DEVICES -
- https://polycom.broadcloud.eu
All DEVICES
(*unsupported)
..." then press Select
..." then press Select
..." then press Select
..." then press Select
" then press Select
Series
07/19/2017