Troubleshooting Your Soundpoint Ip / Soundstation Ip / Vvx Phones - Polycom IP 320 Administrator's Manual
Polycom soundpoint ip/soundstation ip/ vvx family
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Also See for IP 320:
- User manual (20 pages) ,
- Quick start manual (5 pages) ,
- Connection manual (1 page)
Table of Contents
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Troubleshooting Your SoundPoint IP /
SoundStation IP / VVX Phones
This chapter provides you with some tools and techniques for troubleshooting
SoundPoint IP / SoundStation IP / VVX phones and installations. The phone
can provide feedback in the form of on-screen error messages, status
indicators, and log files for troubleshooting issues.
This chapter includes information on:
•
BootROM Error Messages
•
SIP Application Error Messages
•
Status Menu
•
Log Files
•
Testing Phone Hardware
This chapter also presents phone issues, likely causes, and corrective actions.
Issues are grouped as follows:
•
Power and Startup
•
Controls
•
Access to Screens and Systems
•
Calling
•
Displays
•
Audio
•
Licensable Features
•
Upgrading
Review the latest Release Notes for the SIP application for known problems and
possible workarounds. For the latest Release Notes and the latest version of this
Administrator's Guide, go to Polycom Technical Support at
http://www.polycom.com/support/voice/.
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