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HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual: Hard Drives

Proliant server troubleshooting guide.
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Hardware Problems
Table 2-10: CD-ROM and DVD Drive Problems
Problem
CD-ROM or DVD drive is
not detected.

Hard Drives

General Hard Drives
For information on individual drive specifications, refer to your server-specific user
documentation, the drive documentation, and the array controller documentation.
Table 2-11: Hard Drive Problems
Problem
Hard drive fails, and your
system completes POST.
Hard drive is not
recognized by server.
2-24
Possible Cause
CD-ROM or DVD drive is
not properly connected.
Cable or cables are bad.
Driver is not loaded.
Possible Cause
Hard drive failed.
Drive is not supported.
A SCSI cable failed.
Hard drive connection
problem occurred.
continued
Possible Solution
Refer to the documentation included with
the drive. Connect cables correctly.
Check the connections and drive
documentation. Replace cables as
needed.
Install the correct driver.
Possible Solution
Replace the hard drive.
Replace with a hard drive supported by
both the server and the operating
system.
Check the pins on both ends of all SCSI
cables in the configuration. The pins and
cables could be bent or otherwise
damaged.
Check the LEDs on the hard drive. Refer
to your server-specific user
documentation for information on hard
drive LEDs.
Try removing and replacing the hard
drive. If you remove any hard drives,
label the drive and its position, and make
sure that you install it in its original
position.
HP Servers Troubleshooting Guide
continued

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