HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual page 32

Table 1-6: Locating Troubleshooting Information
Problem
Mouse/keyboard does not work.
A peripheral device is not working.
Server LEDs are on, and you are
unsure of their meaning.
You are unsure of the system switch
settings.
A software lockup occurs.
Intermittent power loss occurs.
Server is not communicating correctly
in network.
New hardware was recently added,
resulting in system problems.
A Service Pack upgrade took place,
resulting in system problems.
You have trouble accessing data on
the hard drive.
You have corrected the problem and
want to be sure that you prevent
future problems.
None of the attempted techniques
were effective.
HP Servers Troubleshooting Guide
continued
Location of information
"Mouse and Keyboard" in
Chapter 2
•
"General Hardware Problems"
in Chapter 2
•
"External Device Problems" in
Chapter 2
Your server-specific user
documentation
Your server-specific user
documentation
Chapter 3, "Software Problems"
"Power Problems" in Chapter 2
•
"Loose Connections" in
Chapter 2
•
"Network Controllers" in
Chapter 2
•
LED information in your
server-specific user
documentation
"General Hardware Problems" in
Chapter 2
Chapter 3, "Software Problems"
"Hard Drives" in Chapter 2
Chapter 6, "Error Prevention"
Appendix A, "HP Resources"
Diagnosing the Problem
1-19