When The Self-Tests Fail - HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual

Diagnosing the Problem

When the Self-Tests Fail

This section provides steps to follow if the system starts, but fails to complete the
self-tests without error. The following visual and audio clues indicate that the system
is not completing the self-tests:
•
The system begins to boot, then suddenly shuts down.
•
The system keeps restarting.
•
Random errors are occurring during the boot process.
•
There are intermittent problems during the boot process.
•
Error messages are appearing on the screen.
•
Your server has an Integrated Management Display (IMD), but the IMD does not
display a twirling baton and checkmarks during POST, or the twirling baton
appears but continues twirling for an excessive amount of time.
Table 1-4: When the Self-Tests Fail
What to Check
Check for failure information:
Are there error messages such as:
•
•
•
•
1-12
Power-On Self-Test
(POST) messages?
Stop/Abend/Trap?
Integrated Management
Log (IML) messages?
Insight Manager 7 (or
previous version) detail?
What to Do
Record the full error message.
Refer to Appendix C, "POST Error
Messages."
Refer to:
•
Chapter 3, "Software
Problems"
•
Chapter 2, "Hardware
Problems"
Refer to "Integrated Management
Log" in Chapter 4.
Refer to "Server Management" in
Chapter 4.
HP Servers Troubleshooting Guide
continued