HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual page 38

Novell NetWare Operating Systems
Collect the following information:
•
Whether the operating system was factory installed
•
Operating system version number
•
Printouts of
•
A list of the modules. Use
whether errors occur when the modules attempt to load.
•
A list of any SET parameters that are different from the NetWare default settings
•
A list of the drivers and NLMs used on your server, including the names,
versions, dates, and sizes
•
If HP drivers are installed:
— Version of the Compaq Support Paq (CSP), ProLiant Support Pack (PSP), or
Support Software Diskette (SSD) used
— List of drivers from the CSP, PSP, or SSD
•
Printouts of:
SYS:SYSTEM\SYS$LOG.ERR
SYS:SYSTEM\ABEND.LOG
SYS:ETC\CPQLOG.LOG
•
Current patch level
•
A list of all third-party hardware and software installed, with versions
•
A detailed description of the problem and any associated error messages
HP Servers Troubleshooting Guide
,
AUTOEXEC.NCF STARTUP.NCF
CONLOG.NLM
Diagnosing the Problem
, and the system directory
to identify the modules and to check
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