Online Resources - HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual

HP Resources

Online Resources

Table A-1: Online Resources
Resource
HP website
Server-specific user
documentation
Support staff email
address
Support on
commercial online
networks
ActiveUpdate
A-2
What it is
Troubleshooting tools and
information, as well as the latest
drivers and flash ROM images.
The set of documents that ship
with a server, including the
setup and installation guide, the
maintenance and service guide,
and the hardware configuration
and installation poster.
A way to submit questions to
technical support staff through
email.
The only HP email address that
is monitored by technical
support.
A forum to post questions to
technical support or other HP
enthusiasts by using the
Message Base Feature, a
standard on support forums
found on all three online
networks. You can access HP
utility files, drivers, software, and
other information related to HP.
A Web-based application that
provides information updates,
customer advisories, and
proactive notification and
delivery of the latest software
updates.
Where to go
Access the following website:
www.hp.com
Access the following website:
www.compaq.com/support/servers
and select your server.
Use the following Internet email
address:
support@compaq.com
Contact these Internet providers
directly for more information:
•
America Online
•
CompuServe
•
Prodigy
Access the following website:
www.compaq.com/products/
servers/management/activeupdate
HP Servers Troubleshooting Guide
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