HP 1850R - ProLiant - 128 MB RAM Troubleshooting Manual page 264

Proliant server troubleshooting guide
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ADU Error Messages
Table D-1: Array Diagnostic Utility (ADU) Error Messages
Message
Other controller indicates
different cache size
RIS copies between drives do
not match
SCSI Port X Drive ID Y failed –
REPLACE (failure message)
SCSI port X, Drive ID Y
firmware needs upgrading
D-14
Description
The other controller in the
redundant controller
configuration has a different
size array accelerator.
The drives on this controller
contain copies of the reserve
information sector (RIS) that
do not match.
ADU detected a drive failure.
Drive firmware may cause
problems and should be
upgraded.
continued
Recommended Action
Be sure that both controllers
are using the same capacity
array accelerator.
The hard drives in the array do
not have matching
configuration information. To
remedy this:
1.
Resolve all other errors
encountered.
2.
Obtain the latest version
of ADU, and then rerun
ADU.
3.
If unconfigured drives
were added, configure
these drives using ACU,
which should resolve the
error.
4.
If drives or arrays were
moved, be sure that the
movement adheres to the
guidelines listed in the
documentation for the
array controller.
5.
If the error persists after
completing steps 1
through 4, contact an
authorized service
provider.
Correct the condition that
caused the error, if possible, or
replace the drive.
Run Options ROMPaq to
upgrade the drive firmware to
a later revision.
HP Servers Troubleshooting Guide
continued

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