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HP 201723-B21 - StorageWorks Modular SAN Array 1000 Hard Drive Replacement Instructions

Storageworks modular smart array controller, cache, and battery replacement instructions.
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HP StorageWorks
Modular Smart Array
controller, cache, and battery
replacement instructions
These instructions apply to MSA1000,
MSA1500 cs, and MSA1510i products.
These components may also be used in other
HP products. See documentation for your
specific product for replacement instructions.
© Copyright 2005-2006 Hewlett-Packard Development Company, L.P.
Second edition February 2006
Product names mentioned herein may be trademarks of their respective
companies as reflected by an associated footnote.
Information in this document is subject to change without notice.
Printed in the US.
www.hp.com
*383078-002*
383078–002
About this document
This document details procedures for replacing a controller, controller
cache module, or cache batteries in HP StorageWorks Modular Smart
Array (MSA) 1000, 1500 cs, and 1510i products.
CAUTION:
Be sure the replacement is available before removing
the failed component. Removing a component impacts airflow and
cooling within the enclosure.
CAUTION:
Follow these instructions when replacing components.
If the procedure is done improperly, it is possible to lose data or
damage equipment.
CAUTION:
When handling system components, there is a
danger to equipment from electrostatic discharge (ESD). Use proper
anti-static protection at all times:
Keep the replacement component in the ESD bag until needed.
Wear an ESD wrist strap grounded to an unpainted surface of the
chassis.
If an ESD wrist strap is unavailable, touch an unpainted surface of
the chassis before handling the component.
Never touch connector pins.
See your user documentation for additional information.
Using this document
Your replacement procedures may not require all steps listed in this
document.
Controller replacement—Use steps 1, 2, 4, and 5.
Controller cache module replacement—Use steps 1, 2, 4, and 5.
Controller cache battery replacement—Use steps 1, 2, 3, 4, and 5.
Before replacing a controller, cache module, or battery pack:
Check the controller heartbeat LED (1).
If the LED is not blinking, it might indicate a failure.
Check the controller fault LED (2).
If the LED is on, it might indicate a failure. Check for an error
message listed in
Table 1
Remove the controller, wait 10 seconds, and then reinsert it,
ensuring that it is fully seated in the chassis. If this does not resolve
the issue, continue with the replacement procedures.
Figure 1
MSA controller
and take appropriate action.
1
2
15192

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   Summary of Contents for HP 201723-B21 - HP StorageWorks Modular SAN Array 1000 Hard Drive

  • Page 1: Before You Begin, Verifying Component Failure

    HP StorageWorks About this document This document details procedures for replacing a controller, controller Modular Smart Array cache module, or cache batteries in HP StorageWorks Modular Smart Array (MSA) 1000, 1500 cs, and 1510i products. controller, cache, and battery Before you begin replacement instructions CAUTION: Be sure the replacement is available before removing...

  • Page 2

    IMPORTANT: If an operational controller is removed from the Table 1 Controller error messages chassis without first being disabled, the active controller might halt. To clear this fault condition, power cycle the MSA. Number Message text CRITICAL LOCK-UP DETECTED. CODE=<n>h Replacing the controller/components REDUNDANCY FAILED HARDWARE FAILURE Step 1: Remove the controller...

  • Page 3

    Locate the controller cover clips (1) on the rear, lower left, and right Push down on the battery retaining clip, located near the lower sides of the module by holding the controller upright with the latch corner of the module. handle facing you.

  • Page 4

    Confirming the firmware version Verify that the top hook (1) and bottom clip (2) on the battery pack are securely attached to the module. All MSA configurations After replacing a controller, verify that the latest firmware for your MSA is installed. Go to the web site for your MSA, and if newer firmware is available, download the firmware from the Web and install this latest version on the controller(s) (Table...

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