Appendix C. System Messages - Hologic Panther System Operator's Manual

Appendix C. System Messages

Table 118. System Messages
Code Message
257.000.00002
257.000.00003
257.000.00004
®
Panther System Operator's Manual
AW-17791-001 Rev. 002 (EN)
Instrument
initialization has
failed.
Remove all racks
and close all
drawers and doors
in order to continue
initialization.
File {0} is missing
or it is corrupted.
Appendix C. System Messages
Possible Cause
The issue could be
due to one of the
following:
Panther System
l
software was
not booted
properly.
Reagent or
l
Sample Racks
were loaded on
the system at
startup.
Doors and
l
Drawers were
not completely
closed.
The software
l
was started
before the
instrument was
ready.
A Reagent or
Sample Rack is
loaded or a drawer
and/or door may be
open.
System software or
database error.
Solution
1. Remove all racks
and close all doors
and drawers.
2. If necessary, shut
down the software
and ensure that the
instrument has
been powered on
for 20 seconds
before restarting the
software in the
Desktop Shield.
3. If this does not
work, shut down
and restart the
system.
4. If the problem
persists, contact
Hologic Technical
Support.
1. Remove racks from
the Sample and
Reagents Bays.
2. Close all drawers
and doors.
3. If the problem
persists, contact
Hologic Technical
Support.
1. Shutdown and
restart.
2. If the problem
persists, contact
Hologic Technical
Support.
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