Using The Virtual Keyboard For Unreadable Barcodes; Unresponsive System Shutdown - Hologic Panther System Operator's Manual

3. Use the barcode scanner to scan the Tube Position Barcode of the first affected
specimen tube (to the right of the specimen tube).
The Sample ID field on the Sample Rack Loading screen is populated with the
barcode symbol.
4. Use the barcode scanner to scan the barcode of the affected specimen tube.
The Sample ID field is populated with the barcode information.
5. Repeat Steps 3 and 4 for all affected samples. When multiple replicates of single
specimen are affected, editing the sample ID of one test order updates the
sample ID of all test orders.
6. Reload the Sample Rack.
7. Select Accept Rack when finished updating the test configuration for the Sample
Rack, as needed.

Using the Virtual Keyboard for Unreadable Barcodes

To use the virtual keyboard to resolve the error:
1. Select OK on the Barcode Correction window.
2. Remove the Sample Rack of the affected sample tube(s). Do not close the
Sample Bay Door after removing the Sample Rack.
3. From the Sample Rack Loading screen, select the Sample ID field.
The virtual keyboard is displayed.
4. Enter the sample ID and select OK.
Note—Multiple manual specimen barcode entries may be needed
depending upon the configuration of the Manual Barcode Entry Mode
setting (see Manual Barcode Entry Mode on page 224).
5. Repeat Steps 2–4 for all affected samples. When multiple replicates of single
specimen are affected, editing the sample ID of one test order updates the
sample ID of all test orders.
6. Reload the Sample Rack.
7. Select Accept Rack when finished updating the test configuration for the Sample
Rack, as needed.

Unresponsive System Shutdown

In the event of a system failure, the system software may fail to properly transition to an
Error state. When this occurs, the shutdown buttons will not be available to the user.
In order to properly restart the instrument, it is necessary to disengage the instrument from
the computer in order to safely shut down the system.
To shut down the Panther System when unresponsive:
1. Unload all Sample Racks (see Unloading Sample Racks on page 129) and all assay
reagents (see Unloading Panther Assay Reagents on page 112) from the system.
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Panther System Operator's Manual
AW-17791-001 Rev. 002 (EN)
Troubleshooting
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