Canon imageRUNNER ADVANCE C3330 Series Service Manual page 586

602-0501-00
Detection Description
Remedy
602-0511-00
Detection Description
Remedy
HDD error
An error was detected in the storage area of image data after startup. (Initialization failed at startup
or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE,
SATA POWER, CABLE, SATA SIGNAL)
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, perform Remedy 3 and later.
1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "5", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
2. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "5", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] Only the data in the corresponding partitions is deleted.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] All the partitions that can be deleted are deleted.
5. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD
format) using SST or a USB memory.
[Reference] All data in the HDD is deleted.
6. After replacing the HDD, format the HDD.
7. Replace the Main Controller PCB.
HDD error
An error was detected in the storage area of image data after startup. (File could not be written in
the HDD after startup or I/O error after startup)
[Related parts]
- Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE,
SATA POWER, CABLE, SATA SIGNAL)
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared. When
prioritizing clearing of the error, perform Remedy 3 and later.
1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "5", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
2. Obtain the necessary backup data by referring to the backup data list.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "5", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] Only the data in the corresponding partitions is deleted.
4. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] All the partitions that can be deleted are deleted.
5. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD
format) using SST or a USB memory.
[Reference] All data in the HDD is deleted.
6. After replacing the HDD, format the HDD.
7. Replace the Main Controller PCB.
574
7. Error/Jam/Alarm