Canon imageRUNNER ADVANCE C3330 Series Service Manual page 582

602-0001-00
Detection Description
Remedy
602-0101-00
Detection Description
Remedy
602-0111-00
Detection Description
Remedy
HDD error
HDD failed to be Ready, or HDD was not formatted.
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE,
SATA POWER, CABLE, SATA SIGNAL)
- Encryption Board (if it is installed)
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Check the cable between the Main Controller PCB and the HDD.
[CAUTION] If the Encryption Board is installed, check the connection of the board.
2. Turn ON the main power, and check whether the error is cleared.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0", and execute "HD-CLEAR". Then,
turn OFF and then ON the main power.
[Reference] All the partitions that can be deleted are deleted.
4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD
format) using SST or a USB memory.
[Reference] All data in the HDD is deleted.
5. If the Encryption Board is installed, remove the board and then format the HDD again. If the
error is cleared, replace the Encryption Board.
6. After replacing the HDD, format the HDD.
7. Replace the Main Controller PCB.
HDD error
An error was detected in the PDL-related file storage area. (Initialization failed at startup or I/O
error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE,
SATA POWER, CABLE, SATA SIGNAL)
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
2. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD
format) using SST or a USB memory.
[Reference] All data in the HDD is deleted.
3. After replacing the HDD, format the HDD.
4. Replace the Main Controller PCB.
HDD error
An error was detected in the PDL-related file storage area. (File could not be written in the HDD
after startup or I/O error after startup)
[Related parts]
- Cable between the Main Controller PCB (UN05) and the HDD (Unit of replacement: CABLE,
SATA POWER, CABLE, SATA SIGNAL)
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "1", and execute "HD-CHECK". Then,
turn OFF and then ON the main power.
2. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [1] Disk Format (HDD
format) using SST or a USB memory.
[Reference] All data in the HDD is deleted.
3. After replacing the HDD, format the HDD.
4. Replace the Main Controller PCB.
570
7. Error/Jam/Alarm