Canon imageRUNNER ADVANCE C3330 Series Service Manual page 601

614-0201-00
Detection Description
Remedy
614-0211-00
Detection Description
Remedy
614-0301-00
Detection Description
Remedy
Flash PCB error
An error was detected in the system area. (Initialization failed at startup or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- Flash PCB (UN61)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared.
- Reinstall the necessary application software and restore the backup data once the error is
cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. Turn ON the main power, and check whether the error is cleared.
3. Obtain the necessary backup data by referring to the backup data list.
4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash
format) using a USB memory.
5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
6. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
Flash PCB error
An error was detected in the system area. (File could not be written in the Flash PCB after startup
or I/O error after startup)
[Related parts]
- Flash PCB (UN61)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared.
- Reinstall the necessary application software and restore the backup data once the error is
cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. Turn ON the main power, and check whether the error is cleared.
3. Obtain the necessary backup data by referring to the backup data list.
4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash
format) using a USB memory.
5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
6. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
Flash PCB error
An error was detected in the system area. (Initialization failed at startup or I/O error at startup)
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- Flash PCB (UN61)
- Main Controller PCB (UN05) (Unit of replacement: MAIN CONTROLLER PCB ASS'Y)
[Remedy] Perform the following in the order while checking whether the error is cleared.
- Reinstall the necessary application software and restore the backup data once the error is
cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. Turn ON the main power, and check whether the error is cleared.
3. Obtain the necessary backup data by referring to the backup data list.
4. Enter safe mode using (2+8) startup, and execute [4] Clear/Format> [2] Flash Format (Flash
format) using a USB memory.
5. After replacing the Flash PCB, reinstall the system software using SST or a USB memory.
6. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
589
7. Error/Jam/Alarm