Canon imageRUNNER ADVANCE C3330 Series Service Manual page 493

No. Messages
12 An error occurred. Check the Up-
date Firmware screen
Timing of dis-
play
On-site (error dia-
An internal error occur-
logue)
red at the time of send-
ing approval informa-
tion.
An internal error occur-
red at the time of deliv-
ery order
Immediate down- An internal error occur-
load (error dia- red at the time of re-
logue) questing firmware de-
livery information.
During the download,
all space in the storage
disk was occupied.
(DiskFull)
At the end of receipt,
an internal error occur-
red.
Manual update (er- At the update start, an
ror dialogue) internal error occurred.
Automatic update At the update start, an
(error dialogue) internal error occurred.
Deletion of down- At the time of notifying
loaded firmware cancellation, an inter-
nal error occurred.
UGW linkage (main eRDS sent an order
screen) but Updater failed to
connect to server.
481
Cause
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
After adding vacant space of the storage disk, re-
execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
Re-execute the job.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
Conduct a communication test to analyze the
cause of the error. After solving the cause, resend
the order from the eRDS.
If it recurs, obtain the log etc. (Refer to
Logs" on page 477
CDS", "Version Upgrade" of Chapter 6 "Trouble-
shooting" of this manual.) and contact Support
Div. of the sales company.
6. Troubleshooting
Remedy
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via
"Debug
under "Version Upgrade via