Troubleshooting - Canon imageRUNNER ADVANCE C3330 Series Service Manual

Right or wrong of report output
Connecting device
HID
Storage
FAX
USB Device Port IrDA
Multimedia Card Reader
IC Card Reader
Image Data Analyzer Board-A1
Hub Internal Hub*
External Hub
* USB Device Port-B1 Hub for device ports installed at the introduction
NOTE:
Some connecting devices such as the Image Data Analyzer Board and USB Device Port are not installed depending on the model.
The content of MEAP preferred device information
Display the information of the application or a USB device, which preferentially registered with MEAP application.
By seeing this information, it can check which Application ID of the MEAP application is in the status using a specific USB device.
AppID : Application ID
VID : Vendor ID
PID : Product ID
NOTE:
By starting, stopping or uninstalling a MEAP application, the driver settings of the USB device may be changed. If the device needs
to be restarted following this setting change, a message prompting the user to restart the device is displayed.

Troubleshooting

■ When SMS Cannot Be Accessed
● If you forgot the password (SMS login password initialization)
After changing the default SMS login password, if you forgot the new password and cannot log in to SMS, you can use a switch
license for password initialization to change the password back to the default value "MeapSmsLogin".
Note that there is no special password for service.
1. Contact the person in charge of support at the sales company, give the device's serial number, and have a switch
license file for password initialization issued.
Report printing
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2. Technology
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