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Servicing the Gateway
Figure 57 - Software Upload Utility window showing IVR flash file
3. Select the IVR message file (.fls) and click Upload. The new IVR message file is
saved to the Gateway instead of the old one.
Replacing the IVR Message Using the Admin Menu
The Admin menu allows you to access the various steps of the IVR message replacement
procedure independently of each other.
Creating New Recording Files
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To create a new recording from the Admin menu
1. From the Admin menu at the IVR Recording Utility main screen select the Create
Recording option. The Create Message window is displayed and the Microsoft Sound
Recorder is invoked.
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