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RADVision SCOPIA TIP Deployment Manual

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SCOPIA TIP Gateway
Deployment Guide
Version 8.0
For Solution 8.0

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Summary of Contents for RADVision SCOPIA TIP

  • Page 1 SCOPIA TIP Gateway Deployment Guide Version 8.0 For Solution 8.0...
  • Page 2 If there is any software on removable media described in this publication, it is furnished under a license agreement included with the product as a separate document. If you are unable to locate a copy, please contact RADVISION Ltd and a copy will be provided to you.

  • Page 3: Table Of Contents

    Choosing the Type of Rack..............10 Making Space for the SCOPIA TIP Gateway............ 10 Setting up the SCOPIA TIP Gateway Mounting the SCOPIA TIP Gateway onto the Rack Using a Shelf........13 Locating a Shelf in the Rack..............13 Checking the Accessories Required for Mounting..........14 RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0...
  • Page 4 Verifying the CUCM Settings for SCOPIA Management..........23 Configuring Ports on the SCOPIA TIP Gateway............25 Limiting TCP Port Range for H.245 on the SCOPIA TIP Gateway......25 Configuring RTP/RTCP/SRTP Ports on the SCOPIA TIP Gateway......26 Configuring UDP Port for RAS on the SCOPIA TIP Gateway........27 Configuring TCP Port for Q.931 on the SCOPIA TIP Gateway........27...
  • Page 5 Generating the Certificate Signing Request for SCOPIA Management......50 Uploading SCOPIA Management Certificates into SCOPIA Management......53 Generating the Certificate Signing Request for the SCOPIA TIP Gateway...... 56 Uploading Certificates for the TIP Gateway............58 Uploading Certificates for Other Devices............61 Enabling Encryption with SCOPIA TIP Gateway.............

  • Page 6: About Scopia Tip Gateway

    About SCOPIA TIP Gateway The SCOPIA TIP Gateway allows organizations to connect Cisco telepresence rooms directly to a SCOPIA Elite MCU conference and view all three screens of the Cisco telepresence system. The TIP Gateway is used for making video calls from the SCOPIA Elite MCU to Cisco Telepresence rooms and vice versa.

  • Page 7: Technical Specifications

    350W with 3A of standby current, which meets the SSI EPS 12V specification • Environmental requirements: – Operating temperature: 10°C to 30°C (50°F to 86°F) RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 About SCOPIA TIP Gateway | 2...
  • Page 8 Unlimited scalability with multiple TIP Gateways • Security – TLS support – H.235 AES encryption – No media encryption on the Cisco side of the call RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 About SCOPIA TIP Gateway | 3...

  • Page 9: Planning Your Tip Gateway Deployment

    Ports to Open on the SCOPIA TIP Gateway ..........page 6 Planning your Topology for the TIP Gateway Deploying the SCOPIA TIP Gateway requires configuring the unit itself as well as several other components. Depending on the deployment, the setup is composed of these mandatory components: •...

  • Page 10: Creating Dial Plans For Cisco Telepresence

    For example, to call the CTS, you would dial '3003' which is the phone number the Cisco network administrator has allocated to the device. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Planning your TIP Gateway Deployment | 5...

  • Page 11: Ports To Open On The Scopia Tip Gateway

    Cisco telepresence and '5678' is the relevant service on the CTMS as allocated by the Cisco network administrator. Ports to Open on the SCOPIA TIP Gateway The SCOPIA TIP Gateway is typically deployed in the enterprise network. When opening ports on the device, use the following as a reference: •...
  • Page 12 Web client Enables you to upgrade Cannot upgrade the Mandatory the gateway and download gateway or download customer support customer support information information RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Planning your TIP Gateway Deployment | 7...

  • Page 13: Preparing The Scopia Tip Gateway Setup

    Place the shipping box on a horizontal surface paying attention to the This Side Up symbol on the shipping box. See Figure 3-1 on page RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Preparing the SCOPIA TIP Gateway Setup | 8...

  • Page 14: Inspecting For Damage

    If you suspect any damage from shipping, contact your local freight carrier for procedures on damage claims. If you observe any physical defects in the items you ordered, contact RADVISION Technical Support for Return Material Authorization (RMA) form.

  • Page 15: Verifying Rack Suitability

    Choosing the Type of Rack ..............page 10 • Making Space for the SCOPIA TIP Gateway ..........page 10 Choosing the Type of Rack There are many types of racks on the market. The installation instructions in this guide are intended for a 19”...
  • Page 16 Find a space on the rack which is at least 7 empty square holes in height on the rack posts. The SCOPIA TIP Gateway takes up 3 holes (1U) on the posts. You need at least 2 additional holes to slide the device into the rack.
  • Page 17 Figure 3-4 Width between inner sides of posts RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Preparing the SCOPIA TIP Gateway Setup | 12...

  • Page 18: Setting Up The Scopia Tip Gateway

    Mount the device onto a 19” square-hole rack. These sections describe how to set up the device: • Mounting the SCOPIA TIP Gateway onto the Rack Using a Shelf ...... page 13 • Connecting Cables to the Device ............page 19 •...

  • Page 19: Checking The Accessories Required For Mounting

    Make sure you have a ruler, an Allen wrench (4 mm diameter), and a screwdriver (Nr. 1 tip) ready to hand before you start the setup. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 14...

  • Page 20: Attaching Brackets To The Scopia Tip Gateway

    Position the device on a flat, horizontal surface. Make sure the device front panel faces toward you. Step 2 Unscrew the two Phillips screws on either side of the device. See Figure 4-3 on page RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 15...

  • Page 21: Marking The Location Of The Device-Fixing Cage Nuts

    4-4 on page Figure 4-4 Aligning the bracket with the SCOPIA TIP Gateway front panel Marking the Location of the Device-fixing Cage Nuts There is a pair of cage nuts, one for each front-facing rack post. You need these cage nuts to fix the device brackets to the post.

  • Page 22: Removing The Cage Nut Screws

    Insert each cage nut on each of the posts where you have placed marks on the rack. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 17...

  • Page 23: Mounting The Scopia Tip Gateway Onto The Shelf

    Slide the device onto the shelf until the holes on the device’s brackets align with the cage nuts you mounted previously. See Figure 4-7 on page Figure 4-7 Sliding the SCOPIA TIP Gateway onto the shelf RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 18...

  • Page 24: Connecting Cables To The Device

    On the rear side of the device, connect the power cable to the AC power connector (see Figure 4-9 on page 20). RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 19...

  • Page 25: Setting The Ip Address Of The Device

    Start the terminal emulation application on the PC. Step 4 Set the communication settings in the terminal emulation application on the PC as follows: RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 20...
  • Page 26 Select: Step 8 Enter 2 to change the network configuration. Step 9 Enter the new information at each prompt: • IP address RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 21...

  • Page 27: Verifying The Scopia Tip Gateway Installation

    Verify that the status LED is lit green. Step 3 Check the network connection by verifying that the Ethernet activity LED is lit green. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Setting up the SCOPIA TIP Gateway | 22...

  • Page 28: Configuring Your Scopia Solution For Interoperability With Cisco Telepresence

    To configure your video network for Cisco telepresence, you need to configure the following deployment components: SCOPIA TIP Gateway, SCOPIA Management, and SCOPIA Elite MCU. You also need to confirm that the CUCM, Cisco's Call Manager, is properly configured for the SCOPIA Solution.
  • Page 29 Max Video Call Bit Rate (includes Audio) field is configured to 8128 kbps. Figure 5-3 The Clusterwide Parameters section (System - Location and Region) RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 24...

  • Page 30: Configuring Ports On The Scopia Tip Gateway

    This section provides instructions of how to configure the following ports and port ranges on the SCOPIA TIP Gateway: • Limiting TCP Port Range for H.245 on the SCOPIA TIP Gateway ...... page 25 • Configuring RTP/RTCP/SRTP Ports on the SCOPIA TIP Gateway ...... page 26 •...

  • Page 31: Configuring Rtp/Rtcp/Srtp Ports On The Scopia Tip Gateway

    Enter the port value in the Value field. Select Save. Select Close Configuring RTP/RTCP/SRTP Ports on the SCOPIA TIP Gateway The SCOPIA TIP Gateway designates ports 16384-17584 for UDP audio media, and 12000-13200 for UDP video media. Procedure Step 1 Log in to the SCOPIA Management administrator portal.

  • Page 32: Configuring Udp Port For Ras On The Scopia Tip Gateway

    Select Close. Configuring TCP Port for Q.931 on the SCOPIA TIP Gateway The SCOPIA TIP Gateway designates port 1720 for Q.931. Q.931 is a telephony protocol used for establishing and terminating the connections in H.323 calls. You can configure a different port for Q.931 (if, for example, port 1720 is busy).

  • Page 33: Configuring The Scopia Tip Gateway In Scopia Management

    Adding a gateway in SCOPIA Management ..........page 28 • Configuring the SCOPIA TIP Gateway in SCOPIA Management ......page 30 Adding a gateway in SCOPIA Management This section describes how to add or modify a gateway to your video network in SCOPIA Management.
  • Page 34 Location This is only relevant for service providers or deployments with multiple locations. Select the device’s location. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 29...

  • Page 35: Configuring The Scopia Tip Gateway In Scopia Management

    Select the Devices > Devices by Type > Gateways. Step 3 Select the SCOPIA Gateway you are configuring. Step 4 Select the Configure tab. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 30...

  • Page 36: Configuring The Gateway

    Select this setting to encrypt the communication between the gateway and the SCOPIA Management. Before selecting HTTPS, you must generate the SCOPIA Gateway certificates. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 31...
  • Page 37 During low-bandwidth conditions, SCOPIA Management uses these priority settings to adjust the quality of the meeting. Step 6 Select Apply. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 32...

  • Page 38: Configuring Cisco Telepresence In Scopia Management

    Select SIP Servers in the sidebar. Step 4 Configure the SIP server settings in the Basics section, as described in this table. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 33...

  • Page 39: Adding The Ctms To Scopia Management

    Management would interpret the number '1000' as originating from the CTMS, and '8825' as the MCU service/conference number to which it should send the call. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 34...
  • Page 40 Enter any description text that you may have for the CTMS. Protocol This field is pre-configured to IP (SIP) since the CTMS uses the SIP protocol. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 35...

  • Page 41: Retrieving The Ctms Prefix For Scopia Management

    This number is configured only by the personnel that installed the Cisco services or by the customer's network administrator. Procedure Step 1 Login to the CTMS web interface. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 36...

  • Page 42: Retrieving Ctms Routing Information For Scopia Management

    Step 2 Retrieve the CTMS service numbers. In the the CTMS web interface select System Settings > Static Meetings. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 37...

  • Page 43: Adding Cisco Telepresence Systems (Cts) In Scopia Management

    Select Add > Add manually. The Add Endpoint window appears. Step 4 Select the Cisco telepresence system in the Type list. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 38...
  • Page 44 You can modify these settings at any time by selecting the device name link in the All endpoints list. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 39...

  • Page 45: Configuring Scopia Elite Mcu For Cisco Telepresence

    Select H264 in the video codec list so that the service supports the same video codec as the Cisco devices. Step 8 Select OK. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 40...

  • Page 46: Defining Allowed Bandwidth In The Mcu

    Presentation image size. Step 5 Enter XGA as the format for video resolution, which equates to 1024x768. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 41...
  • Page 47 Figure 5-15 Configuring the video resolution Step 6 Enter the service number in the Parameter field. Step 7 Select Apply. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Configuring your SCOPIA Solution for Interoperability with Cisco Telepresence | 42...

  • Page 48: Securing Your Video Network Using Tls

    TLS protocol; it happens in the background and is transparent to a user. TLS is used to secure the connection between SCOPIA Management and the SCOPIA TIP Gateway. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0...

  • Page 49: Planning The Required Certificates For Tls

    For details about generating CSRs for SCOPIA Solution products, see the product’s Administrator Guide. You can generate the CSR for SCOPIA TIP Gateway via SCOPIA Management, as described “Generating the Certificate Signing Request for SCOPIA Management” on page Perform “Uploading Certificates for the TIP Gateway”...
  • Page 50 A root certificate verifying the CA’s identity, self-signed by that CA. This is used by SCOPIA Management to verify the certificate sent by the gateway. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 45...
  • Page 51 – A certificate identifying the gateway, signed by trusted CA2. This is sent to SCOPIA Management as part of the TLS negotiation. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 46...
  • Page 52 A certificate identifying the gateway, signed by CA3, an unknown CA. This certificate is sent to SCOPIA Management as part of the TLS negotiation. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 47...
  • Page 53 A certificate identifying the gateway, signed by trusted CA2. This certificate is sent to SCOPIA Management as part of the TLS negotiation. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 48...
  • Page 54 An intermediate certificate vouching for the trustworthiness of CA4, signed by trusted CA2. This is used to trust the gateway’s identity certificate, which is signed by CA4. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 49...

  • Page 55: Generating The Certificate Signing Request For Scopia Management

    Select Settings > Security > Certificates. The SCOPIA Management Certificate page appears. Note To replace the certificate that is currently installed, select New. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 50...
  • Page 56 Step 4 If necessary, enter a description of the certificate in the Description field. Step 5 Select Create. The Generate CSR window appears. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 51...
  • Page 57 Send the text file containing the certificate for signing as a certificate compatible with Base-64 ASCII code. We recommend to use the same CA for both the CSR and the Lync Server certificate. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 52...

  • Page 58: Uploading Scopia Management Certificates Into Scopia Management

    TLS session with SCOPIA Management, it sends its identity certificate to the component to establish a secure connection (Figure 6-8 on page 53). Figure 6-8 Typical TLS communication with a gateway RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 53...
  • Page 59 Select Upload to bring in the CA root certificate, including intermediate certificates, into SCOPIA Management by doing the following for each certificate: RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 54...
  • Page 60 To finish applying the certificates, select Yes to restart SCOPIA Management. Step 8 Continue with generating the CSR for the device's certificates, as follows: • To generate the CSR for SCOPIA TIP Gateway, continue with “Generating the Certificate Signing Request for the SCOPIA TIP Gateway” on page •...

  • Page 61: Generating The Certificate Signing Request For The Scopia Tip Gateway

    Generating the Certificate Signing Request for the SCOPIA TIP Gateway This procedure describes how to generate a certificate for the SCOPIA TIP Gateway, that needs to be signed by the network administrator using a certificate authority certification. Note Using encryption is subject to local regulation. In some countries it is restricted or limited for usage.
  • Page 62 Creating a CSR for the gateway Step 4 Select Create a new CSR. The Save Certificate Request window opens displaying the certificate request. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 57...

  • Page 63: Uploading Certificates For The Tip Gateway

    Each time a deployment component tries to establish a new TLS session with SCOPIA Management, it sends its identity certificate to the component to establish a secure connection (Figure 6-13 on page 59). RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 58...
  • Page 64 “Uploading SCOPIA Management Certificates into SCOPIA Management” on page 53). Ensure that you have the signed certificate for the gateway (see “Generating the Certificate Signing Request for the SCOPIA TIP Gateway” on page 56). Procedure Step 1 Access the SCOPIA Management administrator portal.
  • Page 65 If the device certificates are signed by the same CA as SCOPIA Management’s certificate, continue with “Enabling Encryption with SCOPIA TIP Gateway” on page RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 60...

  • Page 66: Uploading Certificates For Other Devices

    CA into the SCOPIA Management server. Step 2 Access the SCOPIA Management administrator portal. Step 3 Select Settings > Security > Certificates > Advanced. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 61...
  • Page 67 Select Add to browse each root and intermediate certificate required. Figure 6-16 Importing certificates for other devices into SCOPIA Management Step 6 Select Upload. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 62...

  • Page 68: Enabling Encryption With Scopia Tip Gateway

    H.235 standard. • For the leg communicating with SCOPIA Management, the gateway can provides TLS for secure XML over TCP communications. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 63...
  • Page 69 Type h235callssupport in the Command ID field. Clean the Value field. Select Get. SCOPIA Management automatically sets the port's value to 1 in the Value field. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 64...

  • Page 70: Enabling The Tls Connection In Scopia Management

    Step 7 To encrypt communications with SCOPIA Management which acts as the SIP server, select TLS. For details, see “Configuring the SCOPIA TIP Gateway in SCOPIA Management” on page Step 8 Continue with “Enabling the TLS Connection in SCOPIA Management” on page...
  • Page 71 Adding the <DNSServerList> element Step 5 Save and close the file. Step 6 Start the SCOPIA Management service and the SCOPIA Management SIP service. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Securing Your Video Network Using TLS | 66...

  • Page 72: Performing Maintenance Procedures

    For example, to upgrade from 8.0.0.38.2 to 8.1.0.0.1, first apply the major upgrade to 8.1.0.0.0, and then the incremental upgrade to 8.1.0.0.1. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Performing Maintenance Procedures | 67...
  • Page 73 For more information on remote backups, see the . • Go to http://licensing.radvision.com/ to apply for and download your upgrade package. • If you upgrade to a major version, ensure you have a new license key. The upgrade procedure is different when upgrading to a major new version compared with smaller incremental upgrades.

  • Page 74: Restoring The Previous Software Version Of A Network Device

    This section explains how to restore a previous software version after you upgrade your network device. You can restore the same software version only once. RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Performing Maintenance Procedures | 69...
  • Page 75 Select Yes in the confirmation message. The Update Log window opens showing the task progress (Figure 7-3 on page 70). Figure 7-3 Progress of restoring a software package RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Performing Maintenance Procedures | 70...

  • Page 76: Downgrading Your Scopia Tip Gateway

    You may need to change the IP address of your gateway when it is transferred to a different subnet of your network. Perform the procedure described in “Setting the IP Address of the Device” on page RADVISION | Deployment Guide for SCOPIA TIP Gateway Version 8.0 Performing Maintenance Procedures | 71...
  • Page 77 This document is not part of a contract or license as may be expressly agreed. RADVISION is a registered trademark of RADVISION, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 RADVISION, Ltd.

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