RADVision Scopia TIP Gateway Deployment Manual

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Scopia TIP Gateway
Deployment Guide
Version 8.2
For Solution 8.2

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Summary of Contents for RADVision Scopia TIP Gateway

  • Page 1 Scopia TIP Gateway Deployment Guide Version 8.2 For Solution 8.2...
  • Page 2 Deployment Guide for Scopia TIP Gateway Version 8.2, guide is made either by RADVISION Ltd or its agents. July 10, 2013 RADVISION Ltd reserves the right to revise this http://www.radvision.com...
  • Page 3: Table Of Contents

    Making Space for the Scopia TIP Gateway ..................15 Chapter 4: Setting up the Scopia TIP Gateway Mounting the Scopia TIP Gateway onto the Rack Using a Shelf ..............18 Locating a Shelf in the Rack .......................18 Checking the Accessories Required for Mounting ................19 Attaching Brackets to the Scopia TIP Gateway ..................20...
  • Page 4 Verifying the CUCM Settings for Scopia Management .................. 30 Configuring Ports on the Scopia TIP Gateway ....................31 Limiting TCP Port Range for H.245 on the Scopia TIP Gateway ............32 Configuring RTP/RTCP/SRTP Ports on the Scopia TIP Gateway ............. 33 Configuring UDP Port for RAS on the Scopia TIP Gateway .............. 34 Configuring TCP Port for Q.931 on the Scopia TIP Gateway ............
  • Page 5 Downgrading your Scopia TIP Gateway ......................78 Changing the IP Address of your Gateway ....................78 Deployment Guide for Scopia TIP Gateway Version 8.2 Table of Contents | 5...
  • Page 6: Chapter 1: About Scopia Tip Gateway

    Without the TIP Gateway you see only the active speaker on the endpoint screen. With the TIP Gateway you see all the participants on the screens, giving the full telepresence experience. With a Scopia TIP Gateway deployed into your existing Scopia Solution, Cisco telepresence rooms become an integral part of your deployment.
  • Page 7: Technical Specifications

    In-band to out-of-band translation • Video support: – Video codec: H.264 – Video resolution: 720p at 30fps • Content Sharing – H.264, XGA at 5fps • Call capacity: Deployment Guide for Scopia TIP Gateway Version 8.2 About Scopia TIP Gateway | 7...
  • Page 8 Unlimited scalability with multiple TIP Gateways • Security – TLS support – H.235 AES encryption – No media encryption on the Cisco side of the call Deployment Guide for Scopia TIP Gateway Version 8.2 About Scopia TIP Gateway | 8...
  • Page 9: Chapter 2: Planning Your Tip Gateway Deployment

    Ports to Open on the Scopia TIP Gateway on page 11 Planning your Topology for the TIP Gateway Deploying the Scopia TIP Gateway requires configuring the unit itself as well as several other components. Depending on the deployment, the setup is composed of these mandatory components: •...
  • Page 10: Creating Dial Plans For Cisco Telepresence

    For example, to call the CTS, you would dial '3003' which is the phone number the Cisco network administrator has allocated to the device. • By dialing through the CTMS. Deployment Guide for Scopia TIP Gateway Version 8.2 Planning your TIP Gateway Deployment | 10...
  • Page 11: Ports To Open On The Scopia Tip Gateway

    Ports to Open on the Scopia TIP Gateway The Scopia TIP Gateway is typically deployed in the enterprise network. When opening ports on the device, use the following as a reference: • If you are opening ports that are both in and out of the gateway, see...
  • Page 12 Configuring RTP/ (UDP) RTCP/SRTP Ports on the Scopia TIP Gateway on page Table 2: Inbound Ports to Open to the Scopia TIP Gateway Result of Blocking Port Range Protocol Destination Functionality Required Port FTP (TCP)
  • Page 13: Chapter 3: Preparing The Scopia Tip Gateway Setup

    2. Place the shipping box on a horizontal surface paying attention to the This Side Up symbol on the shipping box. See Figure 3: This Side Up symbol on page 14. Deployment Guide for Scopia TIP Gateway Version 8.2 Preparing the Scopia TIP Gateway Setup | 13...
  • Page 14: Inspecting For Damage

    If you suspect any damage from shipping, contact your local freight carrier for procedures on damage claims. If you observe any physical defects in the items you ordered, contact Radvision Technical Support for Return Material Authorization (RMA) form. Deployment Guide for Scopia TIP Gateway Version 8.2...
  • Page 15: Verifying Rack Suitability

    Figure 4: Hole distribution on 19” rack Making Space for the Scopia TIP Gateway When checking for an empty space to setup the device, be aware of its physical dimensions. Deployment Guide for Scopia TIP Gateway Version 8.2 Preparing the Scopia TIP Gateway Setup | 15...
  • Page 16 • Find a space on the rack which is at least 7 empty square holes in height on the rack posts. The Scopia TIP Gateway takes up 3 holes (1U) on the posts. You need at least 2 additional holes to slide the device into the rack.
  • Page 17 Figure 6: Width between inner sides of posts Deployment Guide for Scopia TIP Gateway Version 8.2 Preparing the Scopia TIP Gateway Setup | 17...
  • Page 18: Chapter 4: Setting Up The Scopia Tip Gateway

    Mount the device onto a 19” square-hole rack. These sections describe how to set up the device: Navigation • Mounting the Scopia TIP Gateway onto the Rack Using a Shelf on page 18 • Connecting Cables to the Device on page 24 •...
  • Page 19: Checking The Accessories Required For Mounting

    • 2 cage nuts (M6) each with its hexagon socket cap screw (M6x10, DIN 7984) • 4 Phillips screws already mounted on the device. Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 19...
  • Page 20: Attaching Brackets To The Scopia Tip Gateway

    2. Unscrew the two Phillips screws on either side of the device. See Figure 9: Removing the Phillips screws on the side panel on page 21. Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 20...
  • Page 21: Marking The Location Of The Device-Fixing Cage Nuts

    Figure 10: Aligning the bracket with the Scopia TIP Gateway front panel on page 21. Figure 10: Aligning the bracket with the Scopia TIP Gateway front panel Marking the Location of the Device-fixing Cage Nuts About this task There is a pair of cage nuts, one for each front-facing rack post. You need these cage nuts to fix the device brackets to the post.
  • Page 22: Removing The Cage Nut Screws

    The cage nuts are supplied with pre-mounted screws. Remove the screws and put them aside for later. Figure 12: Removing the cage nut screw on page 22. Figure 12: Removing the cage nut screw Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 22...
  • Page 23: Mounting The Device-Fixing Cage Nuts

    2. Slide the device onto the shelf until the holes on the device’s brackets align with the cage nuts you mounted previously. See Figure 13: Sliding the Scopia TIP Gateway onto the shelf on page 24. Deployment Guide for Scopia TIP Gateway Version 8.2...
  • Page 24 Figure 13: Sliding the Scopia TIP Gateway onto the shelf 3. Insert the two long rack screws provided with the product through the bracket holes into the cage nuts in the rack. Using the Allen wrench tighten the screws to secure the device to the front posts.
  • Page 25: Connecting Cables To The Device

    • Dedicated IP address for the device • Dedicated subnet mask for the device • IP address of the default router which the device uses to communicate over the network Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 25...
  • Page 26 Main menu If you do not see this output, contact customer support. 7. Enter N at the prompt to configure network port values. Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 26...
  • Page 27 1Gbps. You can change the default value from the MCU administrator web interface by navigating to Configuration > Network > Port Settings. Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 27...
  • Page 28: Verifying The Scopia Tip Gateway Installation

    After you installed the device and performed its initial configuration, you need to verify that it is installed and configured correctly. Procedure 1. On the front panel, verify that the power LED is lit green. Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 28...
  • Page 29 2. Verify that the status LED is lit green. 3. Check the network connection by verifying that the Ethernet activity LED is lit green. Deployment Guide for Scopia TIP Gateway Version 8.2 Setting up the Scopia TIP Gateway | 29...
  • Page 30: Chapter 5: Configuring Your Scopia Solution For Interoperability With Cisco

    To configure your video network for Cisco telepresence, you need to configure the following deployment components: Scopia TIP Gateway, Scopia Management, and Scopia Elite MCU. You also need to confirm that the CUCM, Cisco's Call Manager, is properly configured for the Scopia Solution.
  • Page 31: Configuring Ports On The Scopia Tip Gateway

    Configuring Ports on the Scopia TIP Gateway This section provides instructions of how to configure the following ports and port ranges on the Scopia TIP Gateway: Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 31...
  • Page 32: Limiting Tcp Port Range For H.245 On The Scopia Tip Gateway

    Limiting TCP Port Range for H.245 on the Scopia TIP Gateway About this task The Scopia TIP Gateway designate ports 1024-1174 for H.245 (signaling). H.245 is a control protocol used for multimedia communications that enables transferring information about the device capabilities, as well as opening/closing the logical channels that carry media streams.
  • Page 33: Configuring Rtp/Rtcp/Srtp Ports On The Scopia Tip Gateway

    Enter h245portrange in the Command ID field. c. Enter the port value in the Value field. d. Select Save. e. Select Close Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 33...
  • Page 34: Configuring Udp Port For Ras On The Scopia Tip Gateway

    Configuring RTP/RTCP/SRTP Ports on the Scopia TIP Gateway About this task The Scopia TIP Gateway designates ports 16384-17584 for UDP audio media, and 12000-13200 for UDP video media. Procedure 1. Log in to the Scopia Management administrator portal. 2. Select Devices.
  • Page 35: Configuring Tcp Port For Q.931 On The Scopia Tip Gateway

    Configuring UDP Port for RAS on the Scopia TIP Gateway About this task The Scopia TIP Gateway designates port 1719 for RAS, the protocol for signaling messages. You can configure a different port for RAS (if, for example, port 1719 is busy).
  • Page 36: Configuring The Scopia Tip Gateway In Scopia Management

    Select h323sigport from the Command ID list. b. Enter the port value in the Value field. c. Select Save. d. Select Close. Configuring the Scopia TIP Gateway in Scopia Management This section provides step-by-step procedures for adding and configuring the TIP Gateway. Navigation •...
  • Page 37 Enter the device's management IP address, as configured during device installation. Location This is only relevant for service providers or deployments with multiple locations. Select the device’s location. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 37...
  • Page 38: Configuring The Scopia Tip Gateway In Scopia Management

    Configuring the Scopia TIP Gateway in Scopia Management About this task This section explains how to configure the , Scopia TIP Gateway settings in Scopia Management. Since the Scopia Gateway does not have its own web interface, its configuration is performed in Scopia Management.
  • Page 39 Secure connection using HTTPS Select this setting to encrypt the communication between the gateway and the Scopia Management. Before selecting HTTPS, you must generate the Scopia Gateway certificates. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 39...
  • Page 40 Enter the login name and password of the Scopia Gateway. The default username is admin and the default password is password. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 40...
  • Page 41: Configuring Cisco Telepresence In Scopia Management

    Enter either the network name (FQDN) of the computer that you are using as the CUCM (specify all domain levels), or the CUCM's IP address. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 41...
  • Page 42: Adding The Ctms To Scopia Management

    MCU service/conference number to which it should send the call. Important: The CTMS is considered as an endpoint in the Scopia Management setup. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 42...
  • Page 43 Select to display the CTMS in the corporate address book. The of other endpoints CTMS is represented in the address book as a single endpoint. 6. Select OK. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 43...
  • Page 44: Retrieving The Ctms Prefix For Scopia Management

    3. Write down the CTMS Directory Number as you need it for configuring the CTMS prefix in Scopia Management. For more information, see Adding the CTMS to Scopia Management on page 42. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 44...
  • Page 45: Retrieving Ctms Routing Information For Scopia Management

    Write down the relevant call-in numbers to the CTMS meetings as you need them for configuring the CTMS prefix in Scopia Management. For more information, see Adding the CTMS to Scopia Management on page 42 Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 45...
  • Page 46: Adding Cisco Telepresence Systems (Cts) In Scopia Management

    3. Select Add > Add manually. The Add Endpoint window appears. 4. Select the Cisco telepresence system in the Type list. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 46...
  • Page 47 7. Repeat the above steps for each CTS in the deployment. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 47...
  • Page 48: Configuring Scopia Elite Mcu For Cisco Telepresence

    4. Select the Review button next to the required service. 5. Select More Additional settings for this service are displayed. 6. Select Enable presentation view. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 48...
  • Page 49: Defining Allowed Bandwidth In The Mcu

    6. Make sure that the required value is set to 1024 Kbps as a minimum in the list under Max call rate (Kbps). Figure 32: Adjusting the bandwidth 7. Select Apply. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 49...
  • Page 50: Selecting The Mcu Presentation Resolution

    5. Enter XGA as the format for video resolution, which equates to 1024x768. Figure 33: Configuring the video resolution 6. Enter the service number in the Parameter field. 7. Select Apply. Deployment Guide for Scopia TIP Gateway Version 8.2 Configuring your Scopia Solution for Interoperability with Cisco Telepresence | 50...
  • Page 51: Chapter 6: Securing Your Video Network Using Tls

    Important: Managing certificates for communication between Scopia Management and other devices is done as follows: • Scopia Video Gateway, Radvision SIP Gateway, and Scopia TIP Gateway certificates are managed from Scopia Management's administrator portal. • Scopia Desktop Server certificates are configured automatically during installation.
  • Page 52: Planning The Required Certificates For Tls

    Scopia Management and two for the gateway (Figure 34: Standard TLS: Component Certificates and a CA Root Certificate on page 53). Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 52...
  • Page 53 CA2. This requires three certificates to be uploaded to Scopia Management and two for the gateway (Figure 35: TLS connection using certificates signed by different CAs on page 54). Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 53...
  • Page 54 Scopia Management and two for the gateway (Figure 36: Signature of Gateway Certificate from Unknown CA on page 55). Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 54...
  • Page 55 CA2, a trusted CA. This requires four certificates to be uploaded to Scopia Management and three for the gateway (Figure 37: Signature of Scopia Management Certificate from Unknown CA on page 56). Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 55...
  • Page 56 Management’s certificate is signed by CA3, also untrusted. This would require five certificates to be uploaded to Scopia Management and three for the gateway (Figure 38: Signature of Both Certificates are from Untrusted CAs on page 57). Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 56...
  • Page 57: Generating The Certificate Signing Request For Scopia Management

    CA1. For more information on uploading certificates to the gateway and to Scopia Management, see Securing Your Video Network Using TLS on page 51. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 57...
  • Page 58 To replace the certificate that is currently installed, select New. Figure 39: Scopia Management Certificate 3. Enter a name used to identify this certificate in the Name field. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 58...
  • Page 59 9. Save the certificate in an appropriate folder. The certificate is saved as a text file compatible with Base-64 ASCII code. 10. Send the text file containing the certificate for signing as a certificate compatible with Base-64 ASCII code. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 59...
  • Page 60: Uploading Scopia Management Certificates Into Scopia Management

    TLS session with Scopia Management, it sends its identity certificate to Scopia Management to establish a secure connection (Figure 46: Typical TLS communication with a gateway on page 66). Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 60...
  • Page 61 Base-64 ASCII code. Ensure that you have the signed certificate from the CA for Scopia Management (see Generating the Certificate Signing Request for the Scopia TIP Gateway on page 63 for details on generating the CSR).
  • Page 62 6. To finish applying the certificates, select Yes to restart Scopia Management. 7. Continue with generating the CSR for the device's certificates, as follows: Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 62...
  • Page 63: Generating The Certificate Signing Request For The Scopia Tip Gateway

    Generating the Certificate Signing Request for the Scopia TIP Gateway About this task This procedure describes how to generate a certificate for the Scopia TIP Gateway, that needs to be signed by the network administrator using a certificate authority certification. Important: Using encryption is subject to local regulation.
  • Page 64 Figure 44: Creating a CSR for the gateway 4. Select Create a new CSR. The Save Certificate Request window opens displaying the certificate request. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 64...
  • Page 65: Uploading Certificates For The Tip Gateway

    Base-64 ASCII code. 8. Save the CA root certificate as the gateway’s root certificate file. 9. Continue with uploading the device's certificates, as follows: • To upload certificates identifying Scopia TIP Gateway, continue with Uploading Certificates for the TIP Gateway on page 65.
  • Page 66 1. Access the Scopia Management administrator portal. 2. Select Devices > Devices by Type > Gateways and navigate to the gateway to upload its certificates. 3. Select the Certificate tab. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 66...
  • Page 67 9. Paste the content of the intermediate CA’s root certificate and select OK. The intermediate CA’s root certificate is uploaded. 10. Restart the gateway. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 67...
  • Page 68: Uploading Certificates For Other Devices

    The root certificate must be compatible with the Base-64 ASCII code. • You must first upload the certificate identifying the device, as follows: – To upload certificates identifying Scopia TIP Gateway, see with Uploading Certificates for the TIP Gateway on page 65.
  • Page 69 Figure 49: Importing certificates for other devices into Scopia Management 6. Select Upload. 7. Repeat for each root and intermediate certificate of each device. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 69...
  • Page 70: Enabling Encryption With Scopia Tip Gateway

    • For the leg communicating with the H.323 network, the gateway provides media encryption using the H.235 standard. • For the leg communicating with Scopia Management, the gateway can provides TLS for secure XML over TCP communications. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 70...
  • Page 71 Type h235callssupport in the Command ID field. c. Clean the Value field. d. Select Get. Scopia Management automatically sets the port's value to 1 in the Value field. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 71...
  • Page 72: Enabling The Tls Connection In Scopia Management

    Select Close 7. To encrypt communications with Scopia Management which acts as the SIP server, select TLS. For details, see Configuring the Scopia TIP Gateway in Scopia Management on page 8. Continue with Enabling the TLS Connection in Scopia Management on page 72.
  • Page 73 Figure 53: Adding the <DNSServerList> element 5. Save and close the file. 6. Start the Scopia Management service and the Scopia Management SIP service. Deployment Guide for Scopia TIP Gateway Version 8.2 Securing Your Video Network Using TLS | 73...
  • Page 74: Chapter 7: Performing Maintenance Procedures

    Upgrades may require first applying the major upgrade and then the incremental upgrade within that major version. For example, to upgrade from 8.0.0.38.2 to 8.1.0.0.1, first apply the major upgrade to 8.1.0.0.0, and then the incremental upgrade to 8.1.0.0.1. Deployment Guide for Scopia TIP Gateway Version 8.2 Performing Maintenance Procedures | 74...
  • Page 75 For more information on remote backups, see the Administrator Guide for Scopia Management. • Go to http://licensing.radvision.com/ to apply for and download your upgrade package. • If you upgrade to a major version, ensure you have a new license key. The upgrade procedure is different when upgrading to a major new version compared with smaller incremental upgrades.
  • Page 76 10. If required, enter license keys. 11. Select Apply. The system notifies that the video device shuts down for several minutes, causing all the active calls to be disconnected. Deployment Guide for Scopia TIP Gateway Version 8.2 Performing Maintenance Procedures | 76...
  • Page 77: Restoring The Previous Software Version Of A Network Device

    6. Select Yes in the confirmation message. The Update Log window opens showing the task progress (Figure 56: Progress of restoring a software package on page 78). Deployment Guide for Scopia TIP Gateway Version 8.2 Performing Maintenance Procedures | 77...
  • Page 78 You may need to change the IP address of your gateway when it is transferred to a different subnet of your network. Perform the procedure described in Configuring the Device IP Addresses on page 25. Deployment Guide for Scopia TIP Gateway Version 8.2 Performing Maintenance Procedures | 78...
  • Page 79 About Radvision Radvision, an Avaya company, is a leading provider of videoconferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visual communications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward with unique technologies that harness the power of video, voice, and data over any network.

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