Canon imageRUNNER ADVANCE C5255 Series Service Manual page 760

E Detailed Occurance Items
code code area
E610 0202 00 Title There was no Encryption Board.
Description Error in the encryption processing part
Remedy 1. Turn OFF and then ON the main power.
2. Check the cable connection and check that there is no
open circuit.
3. Replace the Encryption Board.
E610 0301 00 Title Encryption key error
Description Creation of an encryption key ended in failure.
Remedy 1. Turn OFF and then ON the main power.
2. Check the cable connection and check that there is no
open circuit.
3. Replace the Encryption Board.
E610 0302 00 Title Encryption key error
Description Failure of the encryption key was detected.
Remedy CAUTION: Due to this error, contents in HDD are
initialized.
1. Turn OFF and then ON the main power.
2. Check the cable connection and check that there is no
open circuit.
3. Replace the Main Controller PCB 2.
E610 0401 00 Title Failure of the HDD encryption key (encryption processing
error)
Description An error was detected during encryption.
Remedy CAUTION: Due to this error, contents in HDD are
initialized.
1. Turn OFF and then ON the main power.
2. Check the cable connection and check that there is no
open circuit.
3. Replace the Main Controller PCB 2.
E610 0402 00 Title Failure of the HDD encryption key (encryption processing
error)
Description An error was detected during encryption.
Remedy CAUTION: Due to this error, contents in HDD are
initialized.
1. Turn OFF and then ON the main power.
2. Check the cable connection and check that there is no
open circuit.
3. Replace the Main Controller PCB 2.
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
E Detailed Occurance Items
code code area
E611 0000 07 Title Error code to prevent repeated retransmission at power
down during fax transmission
Description When the power is down during fax transmission,
this machine resends the fax at the next power-on.
However, the operation (retransmission => rebooting =>
retransmission) might be repeated due to the damage on
SRAM at the power down. To prevent this symptom, this
error code is displayed when this operation is repeated in
a short term.
Remedy 1. Execute the following service mode: COPIER>
FUNCTION> CLEAR> FXTX-CLR.
2. Turn OFF and then ON the main power.
E613 0512 00 Title Memory error
Description Memory of Main Controler PCB 2 is faulty
Remedy Replace Main Controller PCB 2
E613 1024 00 Title Memory error
Description Memory of Main Controler PCB 2 is faulty
Remedy Replace Main Controller PCB 2
E613 1536 00 Title Memory error
Description Memory of Main Controler PCB 2 is faulty
Remedy Replace Main Controller PCB 2
E615 0001 00 Title Self test error of encryption module
Description A self test of the Ipsec Board was conducted, and an error
was detected. The encryption module is broken.
Remedy Upgrade the system after HDD format.
When this error occurs, normal network communication
cannot be guaranteed.
E674 0001 07 Title Failure in communication of FAX board
Description Error is detected for specified number of times in
communication with FAX board.
Remedy 1. Check the connection between FAX Board and Main
controller PCB.
2. Replace the FAX Board.
3. Replace the Main Controller PCB.
(Main Controller PCB 2 for 1-line Fax Board, and Main
Controller PCB 1 for 2-/3-/4-line Fax Board)
E674 0004 07 Title Failure in communication of FAX board
Description Failure in access of the modem IC which is used with
OnBoardFax
Remedy 1. Check the connection between FAX Board and Main
controller PCB.
2. Replace the FAX Board.
3. Replace the Main Controller PCB.
(Main Controller PCB 2 for 1-line Fax Board, and Main
Controller PCB 1 for 2-/3-/4-line Fax Board)
7-69
Description
7-69