Troubleshooting - Canon imageRUNNER ADVANCE C5255 Series Service Manual

■ Other Menu
● [9]: Other Menu
This mode displays other menu.
Operation procedure
1) Enter download mode.
2) Connect the USB memory storage device to the USB port.
3) Press the key on the Control Panel.
[9] -> [0]: To display other menu/Any key other than [0] key: To return to the menu screen.
● [1]: Version Information
This mode displays the version of download mode.
Press any key to return to the main menu.
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Troubleshooting > Version upgrade > Troubleshooting > Error Code: E753-0001
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6 Troubleshooting > Version upgrade > Troubleshooting > Error Code: E753-0001

Troubleshooting

■ Error Code: E753-0001
● Cause
In the case of an error during writing process of the system software or in the case of writing
the system software of the option that is not installed, an error is determined to display E753-
0001.
● Remedy
The result of writing process is displayed at the upper side of E753-0001 error display.
Be sure to check the system software with the error (error or NG) displayed.
Check if the target option is properly installed and see if the software to download is for the
correct target option, and then execute downloading again.
Upgrading by SST
Be sure to use Assist mode as a general rule because the system software of the non-
connecting option is not to be downloaded in Assist mode.
In Single mode, it is available to download the system software of the option that is not
installed.
In the case of downloading the Finisher's system software, make the download mode of
the Host Machine in normal mode and connect to SST, and then download just the system
software of the Finisher with the version information displayed at the right side of the SST
screen.
In the case that Super G3FAX Board – AE1 is not installed or in the case of download mode
in safe mode, G3CCB/G3CCM is not displayed on the list of downloadable system software.
NOTE:
Image Reader has 2 types of system software: RCOND and RCONS.
Downloading both RCOND and RCONS results in writing of only the system software
that complies with the Image Reader installed in the Host Machine. When downloading
the system software that does not comply with the Image Reader installed in the Host
Machine, it results in skipping of writing process (it will not be an error).
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