Troubleshooting Items; Troubleshooting Items List; Image Faults - Canon imageRUNNER ADVANCE C5255 Series Service Manual

Troubleshooting items

Troubleshooting items list

Category
Image Displacement/blur/ Foggy image due to charge failure
failure smear/fogging
35mm pitch ghost due to toner deterioration
35mm uneven density due to cycle variation of
Developing Cylinder
Dirt/line 95mm uneven density on paper lead edge
Blank image/line Color spot due to laser exposure failure
Secondary transfer blank image
Fixing wrinkle due to deterioration of rib on Fixing Inlet
Guide
Soiled image due to the oil attached to the Fixing
Separation Guide
Operation failure Noise around the Fixing Film Unit
Process Unit cannot be closed.
Productivity is reduced on paper stack delivery in thin
paper mode (52g/m2 to 63g/m2). <Staple Finisher C1/
Saddle Stitch Finisher C1>
Error Code E732-0001: Scanner communication error
E732-0021/E732-0022: Scanner communication error
E732-0023: Scanner communication error
E732-8888: ADF detection error
E733-0000: Printer communication error
E733-0001/E732-0002: Printer communication error
6
Troubleshooting > Troubleshooting items > Image Faults > Image fogging due to the electrostatic charge failure
Item Reference
p. 6-7
p. 6-8
p. 6-9
p. 6-9
p. 6-10
p. 6-12
p. 6-13
p. 6-14
p. 6-15
p. 6-16
p. 6-16
p. 6-17
p. 6-18
p. 6-19
p. 6-20
p. 6-21
p. 6-22
6 Troubleshooting > Troubleshooting items > Image Faults > Image fogging due to the electrostatic charge failure

Image Faults

■ Image fogging due to the electrostatic charge failure
[Occurrence area]
Between the Primary Charging Roller and the drum
[Cause]
When the solid image of Y color is copied under the high temperature and high humidity
environment, uneven discharge may occur between the Primary Charging Roller and the
drum. As a result, there is a possibility that a mottled image may occur on other colors than Y.
T-6-9
[Occurrence condition]
In case that the drum unit is under the high temperature and high humidity environment at an
initial state
[Remedy]
Please perform the following procedures.
6-7
F-6-7
6-7