Attendant Position Programmed On A 4400-Series Telephone That Does Not Support Attendant Position - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

5. Press each fixed-feature button or line/feature button that does not have an LED, and each
dialpad button.
When you press each one of these buttons, the Message LED should toggle on and off.
For 4412D+ telephones, pressing a fixed-feature button or line/feature button will turn
the current column of LEDs off (if lit), and toggle the Message Waiting Light (MWL) on
and off.
6. Press the fixed-feature buttons and dialpad buttons in the order shown below to turn on all the
LEDs.
a. Redial
b. Conference
c. Transfer
d. Hold
e. Dial 123456789*0#
The LEDs should toggle on and off.
7. If the 4400-Series telephone does not have a display, hang up the telephone to end the test. If
it does have a display continue to the next step.
8. To test a 4400-Series telephone display, press each display button.
Each button name should display in the upper-left corner.
9. If any of these tests fail, replace the telephone.
Attendant Position Programmed on a 4400-Series
Telephone that Does Not Support Attendant Position
If a port is administered as an attendant position, but the telephone in that port is one that is not
supported as an attendant, the administration will be accepted as far as the administrator is
concerned (no warnings, no beeps) but the message, Invalid 44XX QCC or Invalid 44XX
DLC is displayed at that telephone (where XX represents one of the 4400-Series telephones).
Once this message is displayed, the telephone is inoperative (no incoming or outgoing calls). If the
telephone does not have a display, the telephone is dead and beeping.
Through system administration, remove the attendant position administration from the port.
Telephone Problems
3
4400-Series Telephones Test
3-5