Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 97

Maintenance and Troubleshooting
Table 4-3. Error/Status Codes Displayed on Maintenance Console or PC During Forced
Installation
Error/Status Message
Verify that Memory
Card has been
installed
correctly.
Memory Card is not
the correct type.
Remove and insert
MERLIN MAGIX
Upgrade or
Installation
Memory Card.
Information on the
Memory Card is
corrupted. Please
remove the Memory
Card.
System Busy - Pls
Wait
Dial Code:xxxx S/
P:ss/pp
Upgrade:
MemCard Rel: 4.y
Vnn.mm
Current Rel: 4.y
Vnn.mm
Incompatible
Releases
Processor Problems
4-16
Meaning
Incorrectly inserted or
missing memory card.
Memory card is wrong type.
Memory Card is corrupted.
The forced installation is
attempted while a line/trunk
or extension is busy.
CAUTION:
If releases are incompatible,
pressing the hidden key twice
deletes existing
programming. Before
pressing the hidden key,
make a backup of the system
programming. Use WinSPM
or a PCMCIA translation
card.
Action
Insert the memory card correctly.
Then select Back and begin the
forced installation procedure again.
Select Back and repeat the forced
installation procedure with a new
memory card. Forced installation
can be performed successfully with
an upgrade memory card only if the
installation is performed through
the maintenance screens.
Select Back and repeat the forced
installation procedure with a new
memory card.
When all lines/trunks or extensions
are freed, the installation continues.
Select Back to return to the
System menu and cancel the
installation. If system software is
corrupted, system maintenance
may not provide an accurate
indication of busy lines/trunks or
extensions. If this seems to be the
case, verify that the listed
extensions are truly not busy; then
perform the installation by power-
cycling the system.
See "Upgrading the System" in the
Installation section of this guide for
instructions on converting the
system programming before
upgrading to the new release.