Interpreting Internal Loopback Test Results - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting

Interpreting Internal Loopback Test Results

If the test is successful, the module ports are free from error. Continue with the next module test or
restore the module if you are finished testing.
If the test fails, find the error message in Table
indicated in the "Corrective Action" column.
Table 6-1. Internal Loopback Test Errors
Error Messages
Slot is not busied-out
Slot empty or not valid
FMWR not in Standby Mode
Test running too long
Not in TEST/STANDBY mode
Any other error
If Music-On-Hold is assigned to any line/trunk ports on the module you are testing, the
I
test will fail even though the line/trunks are functioning properly. Remove the Music-On-
Hold assignment and perform this test again.
Be sure to check the second screen if testing a 100D module or a 408 GS/LS-MLX
I
module. Press the More button to check the second screen.
Internal Loopback Test
6-8
6-1 ''Internal Loopback Test Errors''
Corrective Action
Exit the test, busy-out the slot, and try again.
Exit the test and try again; be sure to type the correct slot
number. Do not indicate an empty slot or the processor
(00).
Exit the test and try again; if this error persists, record the
errors on the repair tag and replace the module being
tested.
Exit the test and try again; if this error persists, record the
errors on the repair tag and replace the module being
tested.
Exit the test and try again; if this error persists, record the
errors on the repair tag and replace the module being
tested.
Record the errors on the repair tag and replace the
module.
6
and proceed as