Pri B-Channel Alarms Are Not Dropped - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting

PRI B-Channel Alarms are Not Dropped

When a B-channel that has been assigned to a PRI B-channel group is removed from the group,
the alarms on that B-channel are not automatically dropped. This causes the system to track
alarms on facilities that are not in service. It also renders the channel useless when you try to
reassign the B-channel.
In addition, even when you manually drop the PRI SVC AUDIT TIMEOUT alarm from the
permanent alarm table, it reappears 15 minutes later after it tries to remove alarms from the B-
channel.
To remove alarms from a B-channel that has been taken out of a PRI
B-channel group, follow these steps:
1. Manually drop the alarm or alarms.
2. Immediately back up the programming.
3. Verify that the alarm or alarms dropped in Step 1 has not been re-logged. If the alarm or
alarms has been re-logged, return to Step 1 and follow the procedure.
4. Frigid-start the MERLIN MAGIX System.
5. Restore the backed-up programming.
Troubleshooting Guidelines and Preparation
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