Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 364

System Programming Basics
External Connection
To set up a site for an External Connection, do the following:
1. Using the instructions packaged with your PC modem, verify that the software and hardware
flow control is disabled in the modem properties. This is required when connecting to a
MERLIN MAGIX Release 1.5 or later system, and is recommended for all releases of the
communications system.
2. From the Site Setup screen, click Add. The cursor moves to the Site Name field.
3. Type in the Site Name you wish to use and press the Tab key. Site Names are limited to 30
characters. You may use only characters that are acceptable for filenames in the Windows
environment.
4. Complete the following fields to help differentiate this site from any other site(s) that you may
want to add. These fields are not required; therefore, you may fill in as many or as few as you
determine necessary:
– Address
– City
– State
– Postal Code
– Country
– Contact
– Telephone
– Notes
5. Click the External Connection tab.
6. Select the Enabled check box. A check mark appears in the box and the Dial String dialog box
is no longer grayed out.
7. Edit the contents of the Dial String dialog box for the exact dial string the modem will need to
dial to access the remote MERLIN MAGIX administration port. The dial string must include the
Remote Access line, the barrier code (if required), and the dial code for the MERLIN MAGIX
admin port (*10). Use commas to create necessary pauses in the dial string.
Example: You are connecting to a remote MERLIN MAGIX Integrated System via a modem
through the Remote Access line 800 555-9999.
The Remote Access line is set up with barrier code 1234 for access to the remote dial tone.
The site from which you are dialing requires you to dial 9 to get an outside line. Using commas
for pauses in the dial string, the dial string would be 918005559999,,,,,1234,*10.
8. If you want to add another site, click Add and begin on Step 2 in the process for the
appropriate connection type for the next site.
9. When you finish adding sites, click OK.
Setting Up a Site
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