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Avaya Merlin Magix Configuration Note

Configuration with octel 100
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O c t e l ® 1 0 0
M e s s a g i n g S e r v e r
Central Office
Trunks
Telephone
Inband signaling is
used for integration
Supported Voice Processing
Module
Configuration Note 7007
Avaya Merlin Magix
Revised 06/14/01
1.0
METHOD OF INTEGRATION
Integration is achieved by Inband signaling. Call forward to personal
greeting is achieved via DTMF signals passed from the Avaya Merlin
Magix to Octel 100. Message waiting indicators are set and canceled by
dialing a feature access code followed by the extension number. A
hookflash followed by the extension transfers the caller to the operator.
1.1 SUPPORTED VOICE PROCESSING MODULE
The Octel 100 is a Year 2000 (Y2K) compliant, PC based, enhanced voice
messaging product release intended to replace the OPC, Signature
Performer, CEO, CP, and CP+ product lines. For installed systems that
have port capacities above 16 ports contact your Avaya representative for
the proper solution
Disclaimer: Configuration Notes are designed to be a general guide reflecting AVAYA IIncr.'s
experience configuring its systems. These notes cannot anticipate every configuration possibility given
the inherent variations in all hardware and software products. Please understand that you may experience
a problem not detailed in a Configuration Note. If so, please notify the TAC/TSO at (408) 922-1822 and
if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or
Merlin Magix
Analog Lines
Desktop Computer
With
Dialogic Analog Board(s)
omissions contained herein.
*

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Summary of Contents for Avaya Merlin Magix

  • Page 1 Please understand that you may experience a problem not detailed in a Configuration Note. If so, please notify the TAC/TSO at (408) 922-1822 and if appropriate we will include it in our next revision. AVAYA Inc. accepts no responsibility for errors or omissions contained herein.
  • Page 2 One RJ-11 Jack for above and 2-conductor modular telephone cord. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1 Avaya Inc. PROPRIETARY. Use pursuant to Company instructions...
  • Page 3: Supported Features

    Only the extensions for the tip/ring ports associated with a voice messaging system may be in VMI Calling Groups. There is a The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 4 Select System Select Mode Select Hybrid/PBX Press <Enter> to save. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1 Avaya Inc. PROPRIETARY. Use pursuant to Company instructions...
  • Page 5 “UNEQUIPPED” if the port is programmed as ETR and an MLS or ETR telephone is not connected to the ports. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 6 Press Enter to Save Press Back twice to return to Extensions Menu The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1 Avaya Inc. PROPRIETARY. Use pursuant to Company instructions...
  • Page 7: Group Coverage Member Assignments

    The default settings on the Avaya Merlin Magix, unrestricted outdialing from Group Types programmed as Integ VMI. If the customer desires The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 8 CONFIGURING THE SUBSCRIBER STATIONS Set up a coverage group for extending call to Octel 100 The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1 Avaya Inc. PROPRIETARY. Use pursuant to Company instructions...
  • Page 9 Seconds to Wait for First Digit Millisecs to Wait for Next Digit Inband Templates The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1 Avaya Inc. PROPRIETARY. Use pursuant to Company instructions...
  • Page 10 Therefore, it may be necessary for the Voice Mail system to disconnect on silence. Caller prompting and subscriber training are recommended to The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1...
  • Page 11 Select Trk Transfer Enter the Octel 100 port extension numbers. The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1 Avaya Inc. PROPRIETARY. Use pursuant to Company instructions...
  • Page 12 Select Back twice ©1999-2001 Avaya Inc. All rights reserved. All trademarks identified by the ®, SM and TM are registered trademarks, servicemarks or trademarks respectively. All other trademarks are properties of their respective owners. The above information is based on knowledge available at the time of publication and is subject to change without notice.