Incoming Data Call Test - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting
If both ringback and alerting are absent, check that the dialed digits are those of the
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destination DN. Redial, if necessary. If the call could not be established and the dialing
was correct, record that an outgoing data call cannot be completed from this line and
indicate the type of tone, if any, that was present at both ends.
If the destination telephone can display the calling party number, verify that the DN of the
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BRI line under test is displayed correctly.
If not, record that the calling party information displayed at the destination telephone is
incorrect or absent.
3. Answer the call at the destination telephone and verify the connection.
The destination data extension may be programmed for auto-answer. Verify that the red and
green LEDs next to this button are on steady and the communication path is established.
4. Disconnect the call from either the originating or receiving end.
Verify that the green LED turns off and the communication path is removed.

Incoming Data Call Test

Place a data call from a known working facility to the BRI line under test. See the Data and Video
Reference for details regarding answering a data call with specific equipment.
The 800 NI-BRI module must be restored (removed from the Maintenance-Busy state)
before performing this test. See
1. Assign the BRI line to a data terminal.
If using a facility on the system as a destination, assign the destination facility to another data
terminal.
2. Place a test call to the BRI line under test.
Verify that alerting is indicated at the data extension associated with the BRI line. If not, check
that the dialed number corresponds to the DN of the line.
If the number is not correct, redial the call.
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Otherwise, record that the incoming data call test has failed and note the type of tone
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(busy, reorder, ringback, etc.) heard at the originating end.
3. If the data extension associated with the BRI line under test can display calling party number,
verify that the originating DN appears on its display.
4. If not, record that the calling party information displayed at the destination telephone is either
incorrect or absent.
5. Answer the call and verify the connection.
6. The data extension may be programmed for auto-answer. Verify that the green LED flashes
until the call is answered.
7. Disconnect the call from either the originating or receiving end.
NI-1 BRI Provisioning Test
6-24
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''Restoring the Module'' on page 6-31.