About This Guide; Intended Audience; How To Use This Guide - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

About This Guide

The MERLIN MAGIX Integrated System is an advanced digital switching system that integrates
voice and data communications features. Voice features include traditional telephone features,
such as Transfer and Hold, and advanced features, such as Group Coverage, Direct Voice Mail,
and Tandem Switching. Data features allow both voice and data to be transmitted over the same
system wiring.

Intended Audience

This book provides detailed information about system features, extension features, and system
applications of the MERLIN MAGIX Integrated System. It is intended as a reference for anyone
needing such information, including support personnel, sales representatives, System Managers,
and account executives. It is also intended for technicians who are responsible for system
installation, maintenance, and troubleshooting.

How to Use This Guide

This guide has been designed to provide optimal assistance to you in completing the planning
forms–for example:
1. Since some chapters and/or sections apply to one or another of the configurations (Key or
Behind Switch, Hybrid/PBX, or data communications), these sections are clearly marked–for
example, "Hybrid/PBX Only." Also, you are alerted to proceed to the next appropriate section,
or to skip chapters or sections that do not apply to your particular system. Proceed through
this guide as appropriate.
2. A list of forms or information that will be needed for particular procedures appears at the
beginning of each chapter and section.
3. Where appropriate, examples of completed forms are included so you can confirm what you
have done.
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Intended Audience
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