Outgoing Voice Call Test - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Maintenance and Troubleshooting

Outgoing Voice Call Test

Place a voice call from the BRI line under test. Call either a working facility on the system or a
phone on the premises that is connected to the central office (CO).
The 800 NI-BRI module must be restored (removed from the Maintenance-Busy state)
before performing this test. See Restoring the Module.
1. Assign the BRI line to a button on a 4400-Series or MLX display phone.
If using a facility on the system as a destination, also assign the destination facility to a button
on another 4400-Series or MLX display phone.
2. Press the button associated with the BRI line under test.
The red LED next to this button should be on and steady. If not, check that the BRI line has
been correctly assigned to this button.
3. Go off-hook by lifting the handset or pressing the speakerphone button.
4. The red and green LEDs on this button should be on and steady. A dial tone should be heard.
If not, record that the outgoing voice call test has failed.
5. Dial the destination number. (In a Centrex environment, it is necessary to dial a 9 before the
destination number.)
Verify the following results and note any failures:
Dial tone should be off after the first digit is dialed.
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Verify that the originating end hears ringback after the last digit is dialed and that the
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destination phone is ringing.
If either indication is absent, check that the dialed digits are those of the destination
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Directory Number (DN).
If the destination telephone can display calling party number, verify that the DN of the BRI
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line under test is displayed correctly.
If not, record that the calling party information displayed is either incorrect or absent at the
destination telephone.
6. Answer the call at the destination telephone and verify the connection.
7. Disconnect the call at either the originating or receiving end.
8. Verify that the green LED next to this button turns off and the connection is removed.
NI-1 BRI Provisioning Test
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