Maintenance and Troubleshooting
Table 4-4. Error Conditions During Firmware Upgrade–Continued
Error Messages
Memory Card file error
Memory on module will not erase
Board Memory Programming failure
800 NI-BRI Module Problems
An 800 NI-BRI module requires running the NI-1 BRI Provisioning Test, in addition to the other
module tests, under the following circumstances:
The module has data endpoints that use the BRI lines.
I
Voice Call manual testing of the module's BRI lines indicates problems.
I
The NI-1 BRI Provisioning Test supports the NI-1 BRI IOC Package "S" service configuration.
Multiline-Hunt Group/Series Completion testing is included.
016 MLX Module Problems
Sometimes Ports 1 through 8 on an 016 MLX module work, but not Ports 9 through 16. A possible
cause is that the processor module installed in the system is a CKE3 or earlier model.
Check the system inventory screens to determine if a CKE3 or earlier processor module is
installed. If so, replace it with a CKE4 or later model.
100D Module Problems
The 100D module requires the Channel Service Unit (CSU) Loopback Test, in addition to the other
module tests.
In addition to checking the error logs, the 100D module requires that you check the error events
specific to the 100D module. See
Module Problems
4-22
Corrective Action
Select Exit. Make sure the memory card is
inserted correctly and repeat the upgrade
procedure.
The flash ROM fails to erase. Repeat the
upgrade procedure. If the upgrade continues
to fail after several attempts, replace the
module.
Repeat the upgrade procedure. If the upgrade
continues to fail after several attempts,
replace the module.
''100D Module Error Events''
4
4
4
on page
4-23
for details.