Centralized Voice Messaging; Updating The Message Waiting Lights; Clearing The Message Waiting Lights - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Centralized Voice Messaging

Centralized Voice Messaging enables a single Voice Messaging System (VMS) to be used by
other directly connected systems in a private network. When the Message Waiting Lights appear
on the local system and on all remote MERLIN MAGIX systems that use the local system's VMS,
the Messaging Waiting Lights may need to be updated. The lights are updated manually by using
the maintenance screens.

Updating the Message Waiting Lights

Consider a manual update of the Message Waiting Lights if:
a processor is changed
I
a VMS is changed on the hub system
I
a cold start did not successfully refresh
I
if deemed necessary by a qualified technician
I
Non-networked systems continually and automatically update in the event of a cold start.
You must clear all the Message Waiting Lights on the local MERLIN MAGIX system, and then
refresh the Message Waiting Lights on extensions that use a specific VMS, including telephones
on a private networked MERLIN MAGIX system (see the Network Reference for more
information). Multiple refreshes across a private network, using tandem tie lines, can cause
congestion and delayed refresh time, it is advisable to coordinate refresh operations in a private
network to send only one refresh message.

Clearing the Message Waiting Lights

Use this procedure to clear the Message Waiting Lights on the telephones on the local MERLIN
MAGIX system.
Procedure
To perform this procedure from the programming console or from WinSPM in Standard SPM
mode, select:
→
Menu
Maintenance
After you select Clear MWL , a Clear in Progress message appears. When all the lights are
cleared, a Clear Complete message appears. Wait until Clear Complete appears before
exiting.
→ →
MW LP Update Clear MWL
Getting Started
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Centralized Voice Messaging

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