Capture Data - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

System Programming Basics
– External Alert for calls in Queue Alarm. Choose the adjunct extension associated with
the external alert device. There are two choices:
An LED on any 4400-Series or MLX telephones can be associated with a Calls-in-
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Queue Alarm button.
An external alert on an MLX telephone using a Multi-Function Module set for
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Supplemental Alert Adapter operation and programmed as the alert.
– Queue Control. Choose the number of calls (0-99) allowed to back up in queue before
sending a network busy signal.
Members:
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– Choose extensions from the list to place them into the selected Calling Group. Note that
only the extensions for the tip/ring ports associated with a voice messaging system may
be in VMI Calling Groups; there is a system maximum of 20 VMI Calling Groups, and any
one Calling Group may have a maximum of 20 members. An extension may be a member
of only one Calling Group.
– Using the non-local UDP (Universal Dial Plan) button, extensions defined in the non-local
UDP ranges can be added as a member of a Calling Group. When added to a group, the
single non-local extension can be the ONLY member of the group. If there are already
"local" members in the group when you attempt to add the Non-Local Extension, you are
asked if you want them removed (WinSPM handles the removal).

Capture Data

This feature allows you to read from MERLIN MAGIX in one large batch. This is useful if you are
setting up MERLIN MAGIX for the first time or if you are making significant changes. Capture Data
reads all of the data needed for each selected Quick Access form.
Task Selection. Check the items that you want to read from the MERLIN MAGIX system.
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Some of the items are for the whole Quick Access form, some are broken down into the
individual tabs that appear on the Quick Access forms. As you check/uncheck items, the
estimated number of minutes for completion changes to give you a "best guess" as to how
long the reading will take.
Baseline Values. These values help calculate the estimated number of minutes for
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completion. Some of these values will be changed to the correct values if the data has been
retrieved. Other values need to be entered manually. These values are not retained after the
Capture Data form is closed.
Using Quick Access
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