Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 59

Maintenance and Troubleshooting
Table 2-2. Error Codes–Continued
Error
Codes Description
8411 E911 NO OUTGOING SEIZURE:
The system has tried to seize a trunk
assigned either to E911 Partition or
E911 Adjunct for a 911 call and cannot
seize the trunk. The trunks assigned to
the E911 Partition or to the E911
Adjunct go into a Trunk Maintenance
Busy state.
An E911 Partition trunk in a Trunk
Maintenance Busy state can still be
used to make and receive non-E911
calls.
840A BAD DOWNLINK MESSAGE:
Communication problems occurred
between the processor and the
modules. The module received an
unrecognized message from the
processor.
840B NO LOOP CURRENT:
Communication problems between the
module and the central office. No loop
current.
If this error occurs four times
consecutively, and if Automatic
Maintenance-Busy is enabled and the
50% maintenance-busy limit has not
been exceeded, the trunk is busied-out
automatically.
Error Logs
2-18
Action
For an E911 Partition trunk, any one of the
following can occur:
The trunk may automatically clear if the line is
seized for an outgoing call.
The trunk may be manually seized by dialing
*03 and dialing some digits.
The trunk may automatically clear if the line is
used for an incoming call.
The error message is dropped, and the trunk
clears.
For an E911 Adjunct trunk, do the following:
Check the connections on the E911 Adjunct. If
the situation is corrected, the TMB state ends
during the system's TMB recovery.
Manually drop the error message.
Manually seize the trunk by dialing *03 .
If you manually seize the E911 Adjunct trunk,
the adjunct may place a call to the E911
Service.
Turn the processor off and then on. Repeat
system programming procedure. If the
problem persists, replace the module.
Replace the module with a similar module and
test. If the problem is resolved, replace the
bad module. If the problem persists, reinstall
the old module and test the trunk.