Connecting The Platform To The Telephone Network; Installing The Modem - Avaya Interactive Response Installation Manual

Installation
Connecting the platform to the telephone
network
For voice communications, the Avaya IR must be connected directly to:
•
The Public Switched Telephone Network (PSTN)
•
An Avaya MultiVantage system, or
•
A non-Avaya switch that supports the required digital protocols
You can connect up to two trunks directly to each NMS dual port card or four trunks to each
NMS quad port card installed on the Avaya IR system. Trunks may receive calls directly from
the PSTN or they may connect to an Avaya MultiVantage system or to a non-Avaya switch
Trunks connect to back of the Sun Blade 150 platform (location 2 in the diagram shown in
Connecting a Sun Blade 150 platform to the LAN on page 15) or to the back of the Sun Fire
280R platform (location 1in the diagram shown in Connecting a Sun Fire 280R platform to the
LAN on page 17).
See the AG 4000 Installation and Developer's Manual for more information on connecting
trunks to the telephony cards. This document is available in Avaya IR System Help (under
"Print documents") or from the NMS Web site (http://www.nmscommunications.com). See the
appropriate MultiVantage or manufacturer's documentation for information on connecting
trunks to a MultiVantage system or non-Avaya switch.

Installing the modem

US customers who purchase the Avaya IR system with hardware components receive an
external modem and modem cable kit containing a cable and several connectors for
attaching the modem to the different hardware platforms.
To install the external modem:
1. Verify that Avaya IR system power is off and the modem power is off.
2. Connect the 26-pin Remote Console connector to one end of the modem cable.
3. Connect the following connector to the other end of the modem cable:
― If connecting to the Sun Blade 150, use the 9-pin Straight-Through connector.
― If connecting to the Sun Fire 280R, use the 26-pin ACU/Modem connector.
4. Connect the 26-pin Remote Console connector to the serial port on the rear of the
modem chassis.
18 Avaya IR R1.2 Installation